Firestone Complete Auto Care in Kissimmee is a one-stop shop for vehicle needs from standard maintenance to tires and repairs. Helping neighbors since 1926, it offers comprehensive solutions for every make and model, including oil changes, brake inspections, and engine repairs. Reviews note an improvement in customer service and time management, with cars sometimes done in half the expected time. Customers report being able to get same-day service like an oil change and alignment done in about an hour. The staff is described as super nice, courteous, respectful, diligent, and friendly. The service is carried out correctly without delay, and the lobby is noted as being much nicer than some other locations. While there was a past issue of long waits, the experience now is reliable, with service reps helpfully calling about additional items. Customers report being satisfied and would return, finding the auto care service to be exceptional.
Meet with representative Kyle who did an excellent job in advising me on the alternatives to changing my oil for an older vehicle. His professionalism and knowledge was a great help. He also included the rotation of the tires to help extend the tire threads. Good job Kyle!
January 2026
flat tire service. replace a new tire.overall service was good. Take almost 2 hour to replace the tire.
December 2025
Really happy with the service here, these guys are always great. Friendly staff, great job on the car. We'll definitely be coming back!
