Geek Squad
Hours:
1620 W Osceola Pkwy, Kissimmee FL 34741 Hours
About Geek Squad
Geek Squad offers a wide range of repair, installation, and setup services for various tech devices at over 1,100 Best Buy stores. Their services include computer and tablet repair, TV and home theater repair, car stereo and GPS installation, cell phone repair, and home appliance repair, catering to all makes and models regardless of where they were purchased. Customers have praised the agents for their knowledge and helpfulness. One customer expressed gratitude for the assistance received in recovering a new laptop, highlighting the agent's exceptional support. Others noted how agents anticipated questions and provided clear instructions on maximizing device use. An agent was recognized for being honest about pricing and helping with an iPhone screen issue. Additionally, Geek Squad has been commended for their honest diagnostics and recommendations, which have proven beneficial when replacing devices. Customers appreciate the smooth transfer of software to new computers, ensuring a seamless transition. Overall, Geek Squad is known for its expertise, patience, and dedication to customer satisfaction.
Most Recent Reviews
October 2025
Excellent service! Super fast and very professional. Everything was handled smoothly and efficiently, I’m really impressed and would definitely recommend it!
March 2025
I want to thank Samantha from the Geek Square section. She was amazing. She helped me get my brand new laptop recovered and I am able to function again. She was the best!
July 2024
Sarah was fantastic, setting up our laptop. She anticipated most of our questions and showed us how to get the most out of our new device. She was patient and pleasant. Fantastic.
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