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“Today I went into O’Reillys store 4792 on Pleasant Hill Road in Ponciana. I had just finished going to the AutoZone and no one from there offered to help me. When I walked into O’Reillys, I was greeted by Carlos. I explained to Carlos that my request was a longshot, but I was hoping that he could help me out. I needed a wheel ball bearing for my 30 foot utility trailer. Carlos assured me that he would be able to help me out. I had a sample of my broken bearing. Carlos grabbed it and pulled out a small little box with a measuring tool. He measured the inner circumference, the outer bearing canister and the thickness of it. He put these details into his computer and was able to find The part that I needed. Unfortunately they did not have it in stock. Carlos called around to a few other stores and found the item that I needed. I was able to pay for it right there and drive to the other store and pick it up. I installed the part and thanks to Carlos My truck and trailer are back on the road. I don’t usually write reviews, but I felt the need. To showcase Carlos Martinez today. This young man went above and beyond to please a customer. That had no hopes of finding this part. Carlos Brother thank you so much for being a true professional. And taking your job serious. His manager is very lucky to have him as an employee.”
“I went to Batteries+ on 7/10/25 for a cell phone need. The tip of a charge cord was broken off in my phone. I was unable to charge it ? To make matters worse, we had just had an unexpected death in the family and my phone had been texting/ringing nearly nonstop. The two gentlemen working that day were so kind. They had me out the door in less than 10 minutes and expressed their condolences. I’ve used this business for years because I’m a little tough on my phone. Every encounter has been excellent. Precision repairs and great customer service! I’ll never go anywhere else!”
“Professional easy to work with in an out. Customer service was amazing mechanical install. The battery was amazing all around five stars plus highly recommend it aftermarket battery commercial batteries you name it.”
7:30AM - 9PM
2316 N Orange Blossom Trail, Kissimmee
Battery Stores
“I visited this auto parts store and was impressed with their honesty. Did not try to sell more than I went in for and the product was in stock. Well trained staff. I will return to this location in the near future.”
“Andy & Rorlando were amazing. Before I even walked through the door, they were ready to assist. Great customer service and they even went above and beyond to make sure I left with everything I needed. Definitely would be going back for all my car needs.”
7:30AM - 9PM
4433 S Orange Blossom Trail, Kissimmee
Battery Stores
“Always have the parts I need. Yesterday it was a brake light blinker bulb, counter man even installed it for me totally free.
Thank you O'Reilly”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“Came to the store to purchase lightbulbs for my headlights got them home and for the life of me could not get them changed so u called O’Reillys and spoke with a youngman named Jose he was wonderful he told me to bring my car over and he will see what he can do, he made it look so easy thank you Jose for your great customer service you are an asset to this location thank you so much.”