9AM - 5PM
2500 13th St, St Cloud
Investing
“Every time I entered this location the costumer service was great. I want to give a special shout out to Paula because she would always help me with a smile. I also want to mention Alanis from the same location and Alex the PNC Agent. All three are fantastic and took great care of me.”
“Exceptional Service at PNC Bank!
I had a fantastic experience at PNC Bank, thanks to Elizabeth Velez. Even though I’m not a local customer, she went above and beyond to assist me. She was incredibly helpful, professional, and efficient, quickly resolving issues with both the mobile app and my debit card in just a matter of minutes. Her knowledge and friendly approach made the process smooth and stress-free. I truly appreciate her outstanding customer service and highly recommend PNC Bank for their dedication to helping customers.”
“From the moment I walked in, I had an outstanding experience. The branch was clean, organized, and everyone on the team was friendly and welcoming.
Cesar is an exceptional representative, professional, knowledgeable, charismatic, and genuinely committed to helping his customers. I have a Black-level bank account in my home country, so I'm used to receiving a very high standard of customer service. Even so, I can honestly say this was one of the best banking experiences I've ever had.
He took the time to answer every question, made the entire account opening process simple and stress free, and made me feel like a valued customer from start to finish.
If every PNC branch provided the same level of professionalism, care, and dedication that Cesar does, PNC would be recognized nationwide as a 5 star bank for customer service.
Thank you, Cesar, for making what is usually a routine banking appointment such an exceptional experience. You truly set the standard for outstanding customer service.”