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“Great customer service and specially Miss Sylvia answered every question that I had and very nice and polite, she never got mad about all the questions. I would recommend anyone to open an account with miss Sylvia here at Mccoy Federal”
“Very very awesome lady’s haley Madeline Natalia hands on with everything very fast very nice understanding in what account I wanted to open love when people are open and honest to how things work explaining which account fit me the best would definitely recommend coming and banking with them ?”
“Monique is AWESOME!!! As soon as we entered the establishment she was at hand to help us, very gracious, respectful and knowledgeable. She helped us and also informed us of a better way to perform the transactions we were already doing. She's funny, polite and very attentive to your needs, I will definitely keep coming here for my banking needs.”
“The bank staff is always pleasant. I go inside the bank at lease twice a month. I am not as happy when I haft to call the bank. I do not care for there system. There is a drive thru and parking is always good. There's also handicap ♿ parking.”
“TrustCo has been an excellent Bank - they are able to solve all my financial problems in record time. All the employees in branch and on the phone are professional and helpful. Always friendly. I would like to mention employee Rajshree Rahaman, who has done an exceptional job helping me with some of my financial issues. Thank you for this wonderful banking experience. R”
“Hello, I want to express my sincere gratitude for the special service at my appointment. I went with my husband to open an account and receive his pension. The service was incredible, superb, and I definitely recommend anyone to open at this branch. I've been here for years and I'm truly very satisfied.
Thank you for showing such kindness and love to your customers.
My husband is very grateful.
Kony”
“5 stars service by Ercilia. Awesome care to the clients, empathy and knowledge. Have had the privilege to work with her twice for my loan application. Also Jonathan has great customer service and attention, very professional.”
“Had a great experience today, setting up my bank account. Rajshree Rahaman was very informative and the whole process went very smooth. very glad I chose Trustco as my bank.”
“⭐⭐⭐⭐⭐
I had an exceptional experience at the Bank of America – Celebration Financial Center, and I want to especially recognize Gabriela Benegas for her outstanding professionalism.
From the moment I walked in, the service was elevated, courteous, and highly efficient. Gabriela demonstrated remarkable knowledge, confidence, and attention to detail. She handled everything with precision and clarity, making the entire process smooth and stress-free.
What truly stood out was her refined professionalism — she was patient, respectful, and genuinely invested in helping me find the best solutions. It is rare to encounter such a high level of service today.
The Celebration branch reflects excellence, organization, and a welcoming atmosphere. Gabriela is a true asset to Bank of America.
If I could give 10 stars, I absolutely would.”
“This is my favorite location..Leah is an amazing individual....compassionate and a true professional the drive through are very helpful the ladies are very kind. I also had much admiration for Scott the ex manager who retired a wonderful person ...God bless all the team they are very kind”
“I want to say how much I appreciate this bank Branch & Mr. Benjamin Scott. This gentleman cares about my money as his own and solved my issues with professionalism & care.”
“I cant speak for all branches of this bank but this one that frequent the most is always great. I had an issue with a new debit card not activating and Marta was amazing. She called whoever she needed to and within a few minutes had everything ready to activate. I have nothing but good things to say about this branch and Marta in particular has always been extremely helpful, as well as the rest of the staff.”
“The people at this Trust bank branch were incredibly kind and helpful and patient with me. Every time I come to the branch for any questions or for any help they always receive me with a smile and superb customer service. I want to specially name Olga and Yeralis as incredible staff here who are excellent, kind and always helpful.
I'm so glad I chose Truist and this branch specifically.”
“After applying for a credit card online, I was told I had to apply for it in person. Turns out I already had an account but it was closed for inactivity several years ago.
So I headed out to the branch on Simpson Road and as soon as I walked in, I was immediately greeted by the teller Mariela Galvan. She explained all the confusion and quickly approved my application.
It was the best personal experience I’ve ever had in a bank! She was SO friendly, pleasant and great to talk to. She put a BIG smile on my face and really made my day.
I wish there were more tellers like Mariela! It was an absolute joy to do business with her! ❤️”
“Location in Pleasant Hill….Excellent service!…from the moment I walked in all smiles and willingness to listen and help…. Then I sat with Leslie, and she is superb! Her dedication is just outstanding!”
“This morning I made a deposit and was greeted and served by a teller named Andrea. She was courteous, professional, and very personable. It was a pleasure throughout the entire procedure and she informed me throughout the entire process and had a supervisor verifying my transaction.
One thing that never ceases to impress me is the incredible staff at PEFCU, they are always on top of their game and willing to give assistance and answer any questions. Today I received premier customer service.”
“This has been my bank for a little over 20 years. That have been up and Downs. But my last visit was extremely positive. Great dealing with someone who knows who you are.”
“Everyone at this office is Extremely Professional and Friendly.
Everything moved quickly and smoothly.
The officer Ms.Jasmin Quinones that conducted my interview was straight to the point and very professional .
I'm extremely happy with the outcome and Services I have received from everyone there.
Nice and easy?”
“Not sure why this BOA has so many poor reviews, my experience was far from poor. I set up my appointment from the UK and when I arrived the guys at the bank were well prepared and knew exactly who I was and what I was there for. I’ve been a customer since 2014 but rarely get the opportunity to go into a branch. I needed to set up a business account and it was effortless. Jennifer and the team were brilliant, very knowledgeable and very friendly.I was able to set up what I needed without fuss and I have no issues with using this branch again.Thanks Guys !!”
“Johnathan is the man! He helped me with setting up some things on my business account plus he was able to find a solution on an issue I had with wiring money. 2 other branches could not help me with this issue and my account was actually useless but Johnathan found the issue and fixed it and I’m able to use all the features including wires.????”
“Stefansson was very helpful! He knows his job and he’s very professional. I felt welcomed by him the moment I walked in. I thought he was the manager but he’s not. He should be though!”
“The Manager is patient, empathetic, understanding, when it comes to his customer service. I've been having a problem for a while. They took the time to listen to my concerns help me with my questions and understand what was going on and how I could help in this situation. I appreciate everything that he has done for me and helping me get my situation corrected. Thank you so much for your service. You were exemplary.
If I were ever to open account a truest it would only be because of him.”
“I've been to this branch a few times and each time the staff has been friendly and helpful. I've met with Yeison at least twice and he has always been knowledgeable and patient.”
“Linoshca the Manager is splendid and always gets the job done in a timely manner 10/10 customer service, I've been to many banking branches around the world but this one is 100% my favorite one all the employees are very welcoming and professional!”
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“Best bank iv been to in a while Perla and Camile were such a big help. I learned about how to build my credit. They gave me information and options on how to build my credit with Addition.”