MIDFLORIDA Credit Union - Kissimmee Branch is highly praised for its exceptional customer service and friendly staff. Customers frequently mention the helpfulness and professionalism of representatives like Shawn, Jordan, Ercilia, Jonathan, Jose, Thais, and Wanda. These employees go above and beyond to assist members with various banking needs, from opening accounts to resolving issues. The branch is noted for its minimal wait times, convenient hours, and a welcoming atmosphere, making it a comfortable place for banking. Visitors appreciate the small touches, like free popcorn on Fridays, which enhance their experience. Overall, the positive reviews highlight a dedicated team that strives to provide excellent service and support to every customer.
5 stars service by Ercilia. Awesome care to the clients, empathy and knowledge. Have had the privilege to work with her twice for my loan application. Also Jonathan has great customer service and attention, very professional.
June 2026
I just wanted to let someone know that Jonathan’s experience and my $300 Zelle account. He was amazing and helped us tremendously. He deserves 10 star stars.
May 2026
Best Bank ever ! Employees are great and can't help enough. Even still have their drive through windows open, ( unlike Bank of America who closed their drive through completely, forcing you to have to go inside to take up alot of time waiting ). Also best mints ever and can't forget Popcorn Fridays !
