Children's Clothing in Lake Buena Vista, FL

“It’s been a busy month since coming home from vacation, so this post is just shy of a month late — sorry, Chelle! But here it goes.

I don’t usually write Google reviews, but Chelle absolutely deserves one.

I was visiting and had my heart set on a specific sweater that was completely sold out — except for the one on the mannequin. Knowing I likely wouldn’t be back anytime soon, I asked around to see if there was any chance of getting it. Most responses were polite but along the lines of “if it’s not on the shelf, it’s not available,” which was understandably disappointing.

As I was leaving, Chelle greeted me with the biggest smile and asked about my day. I mentioned the sweater and she immediately sprang into action — making calls, checking with other staff, and exploring every possible option. Even when it seemed like there was nothing she could do, she sincerely apologized and wished me well.

Then came the Disney magic moment.

While I was browsing at another store, Chelle literally ran (in the cold, without a jacket!) to find me because she had searched the back storage and found ONE sweater — slightly oversized, but she wanted to make sure I had the chance to say yes before putting it back. Of course I said yes! I got the sweater I loved and will cherish it forever.

Chelle, you showed me exactly what Disney magic and next-level customer service are all about. As someone who leads a sales team myself, I can honestly say — you rock. You turned a small disappointment into a moment I’ll never forget.

I truly hope Disney recognizes you for the care, initiative, and heart you bring to your role. Thank you for making my visit magical. ✨”

“So magical and beautiful ?! I loved this gift store and wish I could’ve bought so many things!! It’s so cool seeing others that love this franchise getting excited about the ride and shop. The store is pretty spacious and busy with shoppers.”

“One more chance to grab the Star Wars gear you missed, plus a few more things I didn't see in Galaxy's Edge. Some of the black series role playing helmets. A Grogu bed - couldn't decide if it was a doggie bed or for a small child. Some t-shirts cashing in on the mini-series Obi Wan & Andor, a few lightsabers - just in case you forgot to buy one in Galaxy's Edge and then a few avenger branded apparel. There's a reason why Disney is so successful. This is one of them”

“Had a great experience at Stance in Disney Springs! Alfonso was so patient and helpful while showing me all the amazing sock varieties, especially the Pokémon and Star Wars collaborations. I found some awesome gifts for my husband. Thank you for the great service!”