Sephora offers a vibrant and welcoming shopping experience that celebrates individuality and beauty. Located in Disney Springs, this store is well-stocked with a wide variety of beauty products, including fan-favorite brands like FENTY BEAUTY, Drunk Elephant, and Tatcha, as well as affordable options from the Sephora Collection. Customers appreciate the diverse selection of makeup, lipsticks, and other feminine products that cater to all generations. The staff is generally friendly and attentive, creating a pleasant atmosphere even during busy times. However, some customers have noted that staffing levels could be improved to enhance service. While many employees provide excellent assistance, consistency in communication about promotions and products is essential for a seamless experience. Sephora also offers convenient shopping options, including in-store and curbside pick-up as well as same-day delivery services. The store's organization makes it easy for shoppers to find their desired products, making it a great destination for beauty enthusiasts looking to explore new items. Overall, Sephora is a must-visit for anyone interested in beauty and makeup, promising a delightful experience with every visit.
Went in today and Mercedes was AMAZING! helped, answered, and went above and beyond. Loved when someone who works in customer service truly makes you feel like they enjoy what they do!
June 2025
As a former Sephora employee, I can tell that the store was very well stocked and everyone was super helpful and friendly, however I found that at the time of my visit there were not enough staff!
June 2025
Luna is fabulous! And Marielis is wonderful! They were both so incredibly friendly and helpful! I had the most amazing experience and it was because of them. I was pleasantly surprised because the store was absolutely packed with people but they were still very attentive and personable. I will 100% return to this location.... read full comment
