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November 2023 by Brad I.
Almost every employee here has an attitude and refuses to help in any way, it almost seems like a store wide culture thing. Other locations aren't nearly as bad, but I wouldn't recommend coming here unless it's your only option. You're better off going to somewhere like Abercrombie in the Millenia Mall
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November 2023 by Janeane V.
Being local, this is our regular Zara shopping location. They typically have a great selection and plenty of sizes available. They are ALWAYS ALWAYS ALWAYS consistent in being RUDE, they ignore you, roll their eyes at you, charge you for a bag when you've already told them you don't need one, and take their sweet time ringing you up. They will hold full conversations with their coworkers about NOTHING at all while you wait in line or stand at the register. Today I stood line waiting to be checked out while THREE of their cashiers organized hangers and ignored me. I hate that I love their clothes because I have nothing but disdain for their employees. DO BETTER ZARA Mngmnt!!!
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October 2023 by Mannie Pena
The clothes are very pretty and good quality. I love their fragrances. The prices were reasonable for the quality. I enjoyed our shopping experience. ?
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October 2023 by Camila Ochoa
I was genuinely impressed by the remarkable organization of this Zara store at Disney Springs. It made my shopping experience incredibly enjoyable and efficient. Every section was neatly arranged, making it easy to find what I was looking for. The staff was also very friendly and helpful, which added to the overall positive experience.
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October 2023 by Jennifer R.
Rude rude rude staff . Uneducated and most of the workers don't even speak English . The worst Zara I've ever been to.. the employees have attitudes or are not friendly at all . Corporate should know and get the problem fixed otherwise no one will want to shop there . They talk to each other in Spanish and they think you don't understand what they are saying while they sit there and negatively talk about customers . Hello , you work for Zara, not Chanel or Gucci -Fix your attitudes or you won't have any customers and without customers you won't have a job ...
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September 2023 by mike snell
This store is always super busy and chaotic but it's Disney springs so that's understandable. The staff here seems like they hate working here and don't act like they enjoy the guests. We love going here to shop but avoid going in unless we know what we're looking for because it's not an enjoyable experience at all just browsing around.
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September 2023 by Camila O.
Hello fellow fashion enthusiasts! I want to share my experience at the Zara store in Disney Springs.From the moment I walked into the store, the Zara staff stood out for their friendliness and professionalism. I was greeted with a warm smile and a genuine willingness to assist me in finding what I was looking for. No matter how many times I changed my mind or asked to see different sizes, they always served me with a friendly and patient attitude.In addition to the excellent customer service, the store was impeccably organized, and the clothing was displayed attractively, making my shopping experience even more enjoyable. I found a variety of styles and sizes to choose from, and the staff was willing to provide fashion advice when I needed it.
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September 2023 by Kevin D.
Zara at Disney Springs was an okay shopping experience. The store had a decent selection of clothing, but nothing particularly stood out. The atmosphere was average, and the staff, while polite, didn't go above and beyond. It's an option if you're in the area, but don't expect anything extraordinary.
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September 2023 by Angela Crockett
Beautiful store. To me it is set for smaller figured women. I did enjoy the visit but nothing there to my taste or size
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August 2023 by Lore Nava
I just got here looking for a specific item that wasn't in exhibition. I was almost walking away with just a little perfume and I asked the the cashier about the dress and He took the time to check when to the storage and looking for that and bring it back to me. Thank you Adolfo for your amazing customer service ? 5 ☆☆☆☆☆
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August 2023 by Joseph Smith
Buyer beware the pricing on their items are not really what they are. And then they don't make it right. Found a beautiful pair of earrings tagged for $12 and they turned out to be 40. Not right
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August 2023 by Escarlen Garcia
Did a purchase today and the cashier owed me $13.61. She handed me the $13 and said she has no cents so I had to walk away without the 61 cents. If it was the other way around and I owed the 61 cents it would be a huge issue but a huge store that has more than 1 register isn't able to give me my FULL amount owed? It's the principal of things that gots me angry. Instead of asking the other registers for the remaining amount.
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July 2023 by Myeong Caleb Lee
This Zara looks like an awesome Z castle, but their second floor which was supposed to be for men closed at the moment. I wasted my time to get there.
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July 2023 by Roseanne P.
This past Saturday the store was roped off with yellow caution tape. They would not let any customers in or give any explanation? Decided to return on that Monday because of the ongoing sale. Well, today they had the escalator & elevator roped off & would not let customers upstairs where most of the sale items are! Not sure what's going on with this location? (Florida Mall Location)
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July 2023 by Zhanna World Traveler
My favorite Zara store. Lots of sale items
