CVS is a pharmacy and retail store that provides a range of services including prescription filling, store shopping, and COVID-19 testing where available. The store is clean, well-stocked, and staffed by friendly, professional employees who make customers feel welcomed and appreciated. Many customers highlight the helpfulness of staff, especially noting how employees go out of their way to assist, explain benefits, and ensure a positive experience. For example, one customer praised a staff member for helping them save money and upgrade their CVS card, which encouraged future visits. The pharmacy team is praised for their efficiency and care, especially when handling complex prescription transfers and working closely with doctors. Customers also appreciate the quick and smooth checkout process, with staff promptly assisting and maintaining a pleasant atmosphere. Overall, CVS is known for good customer service, a friendly environment, and reliable pharmacy and retail services. Despite high demand sometimes causing delays, the staff’s professionalism and helpful attitude leave a positive impression on customers.