First Horizon Bank in Lake Mary is known for its exceptional customer service, particularly from staff members like Brittany Anne and Mary. Reviews highlight Brittany's professionalism, dedication, and ability to resolve complex banking issues swiftly while maintaining a warm and personable approach. Customers appreciate her attention to detail and commitment to ensuring that all questions are answered, making the banking experience smooth and stress-free. Mary also receives praise for her helpfulness, professionalism, and kindness when assisting customers with payments. Overall, the bank is recognized for its loyal and respectful staff who go above and beyond to help clients, making it a highly recommended location for banking needs.
I had a complicated situation and Brittany was able to quickly resolve my issues as well as assisted me with a deposit. I have had my account for over 20 years. It went seamless thanks to Brittany.
June 2024
Brittney is absolutely one of the best employees at the bank! In all fairness this bank has the most loyal staff that respect their difficult clients and go over the top to help in anyway they can! Come try this location! You will not be let down!
February 2023
Just stopped by the Lake Mary branch and Mary was very helpful in my making a payment to my account; professional, informative, and kind.
