Insight Credit Union is known for fantastic and extremely customer service oriented staff. Reviews consistently highlight the team as courteous, friendly, insightful, and always taking the time to greet customers and make them feel welcomed. Many note that staff members go all out to resolve problems, providing up and beyond assistance to ensure customers are 100% satisfied. An outside vendor also notes the branch has some of the nicest people, always smiling and positive, which makes working with them an absolute joy. The overall experience is described as a pleasure, with customers feeling well taken care of.
Shannon is always so helpful and available whenever I need any assistance and she knows her customers. A pleasure to bank here.
March 2024
The people who work here and run the bank are amazing.
February 2024
The staff and manager Shannon are fantastic and extremely customer service oriented. It’s amazing every time I walk in the door they always say welcome to Insight. I love that.!