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August 2023 by Jack W.
Donna at the deli was awesome. She made the greatest sub ever and she had the best customer service. I feel like she should be running the place!
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August 2023 by roaches F.
Always clean inside. Carts ready - Mgr has his team picking up carts & clearing the parking lot constantly. As usual, friendly helpful folks throughout the store. We always catch every employee smiling. With the exception of a tall dark-haired younger guy who works in the seafood area. He always has an attitude. Which is so glaring because it is antithetical to every other Publix employee we've encountered in the 55+ years we've shopped at Publix stores throughout FL. Somebody needs to sit this cocky young a**hat down and teach him The Publix Way. Or just wait until the inevitable happens and he gets clocked by some Publix shopper who is so fed up with his d+ck attitude. Be that as it may, we plan to continue to frequent this Lake Mary store as long as we live in the area. Can't let one idiot ruin our grocery run where shopping is a pleasure.
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August 2023 by Paul A.
Absolutely a great store!To have the wonderful staff that works together to help every customer,requires leadership.Ryan Bowles, The Store Manager, provides a top notch example to all of his team.When you're in Lake Mary, stop in and say hi to the team.Then enjoy shopping at their wonderful store.
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April 2023 by Kevin L.
When I'm standing in a line at 9:00 pm and you have 7 employees on the front end with one register open. That shows me I'm not important and I see that cleaning registers so employees can go home is more important than checking out the customers. That doesn't look good in my book and you shouldn't have a line at that time of night. The blonde on "ten items and less" knew I was pissed then someone walks up behind me and she opens a register for their two items! Wow! You also need to teach them how to bag groceries. I sit there and watch them put soap with vegetables and meat all in the same bag. Unbelievable! You know I don't mind paying more to shop Publix because I expect customer service and I've been up since 5:30 am and drove all over town today. I also had a injection in my back and I had to paint a garage door because I don't have enough employees and I'd like to go home and sit down myself.
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February 2023 by Joana R.
I am a big fan of Publix and have had the opportunity to shop at several locations. I recently visited this location and I must say, it was the best one I have been to so far. The store was incredibly well-organized, and it was a pleasure to shop there.One of the highlights of my visit was the produce area. It was immaculate, and everything was extremely organized. The produce was arranged in a way that made it easy to find what I was looking for and the selection was top-notch. The freshness of the produce was evident, and I was able to purchase some of the best fruits and vegetables I have ever had.Just look at the pictures, aesthetically pleasing!
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October 2022 by Christin Creech Tenpenny
It’s official…Publix on Lake Mary Blvd. has joined the ranks of the less superior stores aka as Winn Dixie & Wally-World. ? No more great customer service, now over half the registers are self-checkout. Don’t get me wrong, there’s nothing wrong with having two self checkouts for people who are coming in for a gallon of milk or something simple. But I’m sorry it’s a bunch of crap when you expect your customers to ring up $300+ dollars worth of groceries themselves. Last time I chew, I was not receiving a paycheck or benefits from Publix. ? Customers are paying exorbitant prices for groceries and now having to ring them up and bag them. No thanks!I’ll shop at Fresh Market! By the way they had two regular registers open with long lines. #poorcustomerexperience Where shopping is a pleasure? ?
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June 2022 by Dave C.
I've always liked Publix, but lately we have found many out dated (expired) products still being sold. I suggest you look closely at dates.
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April 2022 by Bev Crawford Dotten
C.S. at this location has gone downhill! I have shopped primarily at this location for many years. A cashier recently who couldn't do math wouldn't sell me 2 gas cards. Bogo's don't always scan right.
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November 2021 by Sara Fisher Partch
Publix is always amazing. On Tuesday, two days before thanksgiving, on a very busy evening, the meat department nailed the customer service. I was in search of a particular cut and the butcher asked if I was finding everything ok. I told him what I needed and he stopped what he was doing to make my order. The lamb rib chops came out great! Thank you
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April 2021 by Mary Bennet
I usually stop by here at-least 2-3 times a week. Unlike other local liquor stores, the Publix liquor store itself is clean and tidy just like the grocery store. For a few weeks there was the most friendly and helpful cashier working in here. I wish I could remember her name, but she was tall and always had her blonde hair up in a bun. And every time I came in she would great me and chat with me, and she helped me find a specific Gin my husband wanted. That’s the only reason I didn’t give 5 stars. I never see her in there anymore, and the other cashiers who work there are always too busy to acknowledge me. One of the girls was on her cell phone once while trying to get my lotto tickets, and barely said a word to me. Bring the sweet girl back, or retrain the other ones in there.
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April 2021 by Lyn M.
We bought Natalie's fresh squeezed OJ It was putrefied when we opened it. I drank a small amount and promptly became sick. This is not the first time buying bad food from Publix in Lake Mary. I sent someone who works for me to return the juice. He was told they had to look in to it and refused to refund the cost of the juice. They refused to take the juice. Bad food purchases included chicken, beef, fresh seafood, fresh produce, frozen food that had been refrozen, stale bread with mold, fresh dairy products. Please verify the expire dates. Be careful buying fresh dairy products. I brought the expired cottage cheese, yogurt and sour cream to the front desk to show the expired dates. The expired dated items were back in the dairy area the next day.
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December 2020 by Gaspar Vento
(Translated by Google) They always have everything. Very clean environment.(Original)Siempre tienen de todo. Muy limpio el ambiente.
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December 2020 by Jonathan L.
Great store. Was bummed to hear that were ALL out of the lightlife brand of plant base meats. But its always nice to have a worker confirm that for you so you dont go searching for it across the store. Great customer service
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September 2020 by Melissa J.
This is not my usual Publix and I've only been a couple times. I did not find the staff friendly here and the cashier barely acknowledged me. I went on a weekday morning but it was extremely crowded. The layout is much much different from other stores I frequent and it seemed so dark. As with most Publix's it was very clean which is always a plus. They often have good sales and coupons if you're a budget savvy shopper like I am. I also recommend if you are ordering a sub or deli order to order ahead on the app. I find it much faster that way and my order has always been ready when I arrive. I think improvements in customer service should be made at this location and possibly better lighting. Other than that it's fine if you don't mind it being super busy.
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August 2020 by Larry F.
If you've been in one Publix you've been in the mall, this is an older Publix but very modernized. They also have a separate florist section, which is massive compared to the other publix stores that have a florist area. The layout is a lot different, but just like every Publix, it was immaculate and well-maintained. I had no issues finding what I was looking for and there was somebody wiping me carts with a sanitizer; everybody was practicing social distancing
