Truist has received positive feedback for its friendly and helpful staff. Customers appreciate the excellent service provided by the manager and tellers, highlighting their kindness and willingness to assist. Many feel welcomed and valued, with some stating it is their preferred branch due to the genuine care shown by employees. While some reviews note that transactions may take time, overall experiences are described as enjoyable. New customers have also praised the warm atmosphere and recommend the branch to others.
The manager and the teller she was excellent. This bank is so much better and more helpful than the lake Mary Branch on Lake mary Blvd. They actually say hello when you come to the bank .and they are very nice and helpful
September 2023
Love everything about this bank. Everyone who works here is incredible. The people complaining just have zero patience. Transactions and fully helping customers takes time. It doesn’t magically take 5 seconds. The employees genuinely care for all of their clients. Im always welcomed with open arms. I only go to this location... read full comment
July 2023
Kera was very nice and assisted me with a work deposit. It went very smooth and she had great customer service
