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March 2024 by Toshua Davis
The guy that works there has to be the nicest person I've met in lake Wales very kind and he listened to my wants and needs great job
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December 2023 by stephanie Theoc
This Metro hires young people that does not know much about the services. They need more training about Metro because every time I go there they tell me I have to call 611.
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November 2022 by Fyou! Kissmyas!
I have been with Metro for about 5 years. The last few times I have gone into the stores it wasn't the best experience. Today I went into the Metro store in Lake Wales (first time in this store.) Wonderful!! I'm pretty sure her name was Tonya. I have an employee ID from my receipt. TPEREZ1006. She was Wonderful!! She was so helpful, understood what I was asking about new phones and 5g. She was also friendly and cheerful. It was so nice to be in a store with someone helpful and nice!! Mary
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October 2022 by Jackie Roberson
Excellent service they were very nice thanks Darlene for your help
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September 2022 by Dalton Whitehead
Treated me like a convict and discrimination against white people
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April 2022 by Mary Roberson
I came in here worried about paying a lot for my 5g phone, but the worker Antonio got me to apply for smartpay and I payed next to nothing for this month, great customer service.
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April 2022 by Natasha Ridgeley Pinzas
Antonio was perfect. He helped us pick our phones and kept us laughing. Highly recommend!!!
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April 2022 by April Martin
I have been with Metro for about 5 years. The last few times I have gone into the stores it wasn't the best experience. Today I went into the Metro store in Lake Wales (first time in this store.) Wonderful!! I'm pretty sure her name was Tonya. I have an employee ID from my receipt. TPEREZ1006. She was Wonderful!! She was so helpful, understood what I was asking about new phones and 5g. She was also friendly and cheerful. It was so nice to be in a store with someone helpful and nice!! Mary
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January 2022 by Amber Dennis
Great service. Manager Yashi gave us the deal of a lifetime when I needed to add a line for my granddaughter. Definitely recommend it and coming back to this location
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November 2021 by Anthony B
My man Antonio shared my name and my bonds, and he got me and my wife a good bundle
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October 2021 by Katie Parrish
Terrible store because of a guy named Luis. He BEGGED me to write a good review for him. I told him NO! Plus I declined him trying to sell me a phone. He has really poor hygiene and was on his phone just too often for a Metro by T-Mobile Employee to be on. Whoever his boss is needs to GET RID OF HIM!!!! ?
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October 2021 by James Bradwell
Honestly I came in here upset when they said if I lost my phone it couldn't be tracked, but after Anthony or Antonio, I don't remember his name exactly, but after he got me my new Samsung with a case and protector, I left happily and plan on coming back, he was nice. Definitely recommend ?
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September 2021 by Felix Mendez
this is the best store on lake whales I don't know what people is talking about. Yashi and the rest of them are always really helpful. I will keep coming to this store for the serviceman the people who works here and the place always smells good.
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September 2021 by Lisa Shackelford
This store is pleasant and I had a good experience with Luis. He did greet me with a smile and helped me turn my IPhone back on. Thanks it is appreciated!!! ?
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September 2021 by James Borror
Very poor signal quality. If you try to do anything that requires a constant signal, you won't find that with metro in Lake Wales FL. Signal switches between 5G, 4G, and no signal at all constantly.
