Metro by T-Mobile at 226 S 1st St offers a variety of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The store is known for its friendly and helpful staff who provide great customer service. Customers appreciate the staff's kindness, attentiveness, and willingness to listen to their needs. Several reviews highlight staff members such as Jess, who quickly helped a customer find the right plan that saved money, and Tonya, who was cheerful, understanding, and knowledgeable about phones and 5G options. Another customer praised an employee for being very kind and attentive, making their experience enjoyable. Additionally, Antonio assisted a customer in applying for smartpay, which helped lower their cost for a 5G phone, showcasing the staff’s dedication to good service. Overall, the store provides helpful assistance, friendly service, and a welcoming environment for those looking for prepaid plans and new phones.
Our bill had went up and he solved this problem. The store we had bought a new phone from never said anything to us about our account. He explained to us what had happened and how could could fix it. Highly recommend this store
May 2026
Camila was very helpful and got me a great deal on three new devices including two phones and a new Samsung tablet plus we received a metro pcs umbrella and metro pcs blanket with free wall block. Very satisfied
August 2025
I came in today to Metro on 1st Street about a screen protector and also to get the headphone set and Emily was one of the greatest persons I've met and shes very helpful I think she should be a manager!
