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February 2024 by Dennis Eckert
Taylor did a very very good job very nice awesome personality , thanks to her
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September 2023 by Maribel Santiago Ortiz
Awesome experience with both Taylor and Josh. When arriving at the store, Josh was there to greet me before I even reached the door. Everything else from there on was smooth sailing. They both listened to my needs, and understood me completely. Keep up the good work!!
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September 2023 by Michael Robarts
Quick and easy transfer to my new phone. Taylor is a very qualified and great at what she does. Definitely will be in contact with Taylor with any future purchases through LW verizon.
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September 2023 by Matthew Kittrell
Folks here are great! Verizon corporate not the best. The folks here are helpful but Verizon as a carrier is not the best to be with
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August 2023 by david lawson
Absolutely wonderful!! Taylor couldn’t have been more helpful!! If all your employees were as great as Taylor there would be a line a mile long outside of your door!!! We love her!!!!
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July 2023 by zz Jackie Clayton Wells Dolphins
I had problems and it didn't get fixed the first or second time I used them.......then the third time I hope worked..........I will see in a few weeks .......so I gave them a bad rating for that reason........first time I sent in store to get them to do something for me.......then today I called them and the man put me on hold then after about 15 min......phone went dead. Lost call or they hung up........then I called back and a lady helped me........we will see if it worked.......
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July 2023 by Jamarkece Davis
Taylor did a great job with my purchase. I would recommend here to anyone else in the future. She is a great employee to have.
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July 2023 by Frankie Hadden
Fantastic lady, great job helping me with my phone issues Taylor
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July 2023 by Bobi Fussell
Taylor Granata was a blessing to me today. She helped me with the new phone and watch. She is awesome.Love her.
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May 2023 by Community Manager
Working with Taylor has been an absolute pleasure. She was dedicated in providing top-notch service and support. She took the time to understand my needs and developed a tailored solution that exceeded my expectations. I cannot recommend Taylor highly enough for her exceptional customer care. Purchased two new phones and was able to bundle for extra savings. Will be back to for all future purchases. Thanks!
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May 2023 by allen bouck
Taylor did an excellent job I give her a 5 star I'll give her 10 if I could thank you
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May 2023 by Shelby Coleman
Recently had to go into the Verizon location on hwy60 in lake wales to purchase new phones. I called ahead to see if they had the phones I wanted and Greg answered and checked inventory quickly and in fact had exactly what I wanted. He put them to the side for me and I made my way to the store. Getting there, he had the door open for me already. Greeted me and made my experience quick and professional. Found ways to help be more cost affective for my bill and made the purchase quick and painless. I was in and out in an hour. That included putting the screen protectors etc on and transferring all the info from each phone to the newest ones. Greg (gentleman with the reddish hair and glasses who I think is the manager of the location possibly) will forever have my current and future business!!! Thanks again!
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April 2023 by Patsy Cooper
Switching from another company Was Supposed to be a BETTER DEAL! Archer messed up Twice after I've been to the store 4 FOUR TIMES!! Not ONLY Is my bill STILL WRONG! The guys in the store cannot fix the problem! SO FOR ANOTHER MONTH I'M PAYING MORE THAN THE COMPANY I LEFT ?
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April 2023 by Caryn Gratton
They went out of their way to help me was a long ordeal. It took 7 days and 3 phones later they got it all set.
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March 2023 by Monster Bmo
Luis was great, but Andy his deal but still went above an beyond. Thank you sir