Advance Auto Parts receives positive reviews for its helpful staff and good customer service. Customers appreciate associates who go beyond expectations, offering extra knowledge and assistance, such as helping with car repairs and installing wiper blades. The store also provides tools for loan and guidance on warranty purchases, with a reminder to ensure sales are properly recorded in the system to avoid issues with future claims. Staff members are praised for taking the time to explain repair options and working within customers' budgets. Overall, the store is seen as a helpful and friendly place to get auto parts and advice, making customers likely to return.
I dont always feel welcomed here ..... Today I wanted to use the bathroom #1 and they told me to go to the key foods... yea usually I don't complain but I just didnt feel the energy
December 2024
At first, they tested my failed 4 year battery which quit after 2 years and said it was good, but after independent test showed it failed, finally replaced it under warranty. Harold was amazing in Royal Palm Beach!
April 2024
Always had great customer service. If something isn’t in stock , they will order it for you same or next day.
