Typical H.D trying to find out if what I want to purchase is available. 6 minutes and 48 seconds of ringing and no answer. They are comfortable with their market share so, customer service is no longer a priority. This has been in steady decline well before covid, as a former general contractor they were my go to, and now... read full comment
August 2022
We ordered window shades in April and they are not ready. First the order was to be complete in June, then July, Then August, now September. We are trying to cancel the piece that is not ready, but they refuse. They tell us it is in production even though the salesman called and asked us to select a different material.
February 2022
Horrible customer service, and a ton of bad reviews on here. Why is corporate not doing anything?