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December 2023 by S T
Great service and they are extremely proficient and pleasant. I almost felt like I was at home. I highly recommend this place for any service because of their high quality of customer service and care …
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December 2023 by Richard Aldahan
If you are looking a trusty and good mail center, I highly recommend Mailbox plus. Their team was top notch. I came in with difficult, very large shipment and they helped me figure the best way to ship across the country.
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December 2023 by Caroline Stan
Because this store is individually owned and very well operated, although I have a UPS Store in a very short distance (4 min) I I drive to this location (15 min) because of:-good parking-plenty of help-excellent customer service-fast and efficient-always friendly and helpful
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December 2023 by Angelina Cruz
If I could give 0 stars I would horrible customer service when you call prepare to be yelled at insist he can’t look anything up in his system my package is just gone and what is inside can’t be replaced and this man insist he knows nothing I would never recommend anybody give this business money under any circumstances walk your package to its destination before you ship here
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November 2023 by Misha180 Negron-Rostek
Please save yourself to trouble ever going to this store, the person behind the register is the most rudest unprofessional person you ever wanna deal with. We bought some shipping boxes but they were too small very heavy. Six boxes we were charge $41. My mistake was sending my husband, I told him to go to Home Depot but no he had to go there. Send him back to return the boxes cause they were not the right size and too heavy, they walks in the store with the boxes the man yells out no refund. We videotape the store to show that nowhere posted was there and no return policy. My sister-in-law went with him and they disputed back-and-forth. There was no refund policy in place so I could return the boxes. The story was that he was not capable of putting the money back in the card to come back tomorrow morning at 9 o’clock he will talk to his boss. We went back the next day to find this little tiny piece of paper tape to the front of the store that says no refunds or exchanges, which obviously he put after the fact. Arrogant and nastiest as can be called the cops. Cop show up explain the dilemma they go and try to talk to him And he will not return or exchange the boxes . Save yourself the time and aggravation and go to Home Depot or go to the post office. Don’t frequent and patron the store. They need to get rid of this arrogant managerPeriod. I’m not going to Civil court cause I don’t have the time to waste for $41 but he just lost several customers and I hope He doesn’t stay in business long. I know he’s convenient, but go to the post office or go to Home Depot for your shipping supplies. Do not frequent the store.
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November 2023 by Yvonne R.
The person behind the register is arrogant, rude, and nasty. I recommend you find your shipping supplies and notary somewhere else we bought shipping boxes from this place wrong size to heavy. We went back same day to return them the minute we walk in he yells no Return. My husband sister-in-law looked around the store, nothing was posted about returning changes so we addressed that. He said no returns. I have to ask my boss come back tomorrow at 9 o'clock. I don't know how to put money back on the card. Went back the next day same issue this time he had posted no exchange policy. We had taken pictures of the whole store the day before, and the sign did not exist. We argued he called the cops. We explained the situation to the officers they went inside. They spoke to him. Same story. no return no exchanges. While we were there, he got really indignant, nasty and rude. Please do your shipping notary and any mailing item somewhere else. This mailbox plus is located in the Nassau shopping center 7765 Lake Worth Rd. stay away.
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September 2023 by Chris Daberkoe
DO NOT WASTE YOUR TIME!! I've been shipping here for 2-3 years now. I'm in there 2-4 times a week due to having an online store. While Tino was there everything was superb, but now with new owners it is terrible! I had 2 boxes that I shipped open up due to the minimal tape used on closing it, I lost $500 in products, so I would box/tape/label my own boxes there just to make sure I didn't have that issue anymore. I go in today and he tells me that I now have to bring or buy my own tape and they can no longer tape the boxes. If you cant tape boxes then why are you in the shipping business? I've also seen the guy there just verbally abusing customers and belittling them while I was inside, many of them being senior citizens. Totally unprofessional! Don't waste your time going there. There are 2 other shipping stores on 441 & Lake Worth Rd. that are light years better than this money grab shack, and they will tape your boxes and will provide the proper customer service.
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September 2023 by Litzy Moreno
Idk how this place is still in business. The person running this place is actually the most disgusting human. It’s funny to me to see him replying back to people basically calling them horrible like sir you are getting all these 1 star reviews please look in the mirror. He tried to make me pay extra for my package and when I ask him why he said it was my fault that and from his own mouth “I should be lucky he’s even holding my package” like it’s not a mail place ? Anyways and what was funny is after that interaction over the phone I didn’t even want to step foot inside and waited till they shipped my package back to the right place and I picked it up for FREE. I told them my story about this place they even said that the manager had no right to charge me. Please look in the mirror because the way you treat people is honestly so disgusting and sad and I do hope this business gets shut down truly or the manager gets fired.
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September 2023 by Prod56!
The Male employee is very rude and on top of that messed up my Reservation which could have overcharged me over $100. If you rent a truck from this location please over look your paperwork and double check everything!
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July 2023 by Matthew Del Giudice
Do not go here. Terrible service. Website says open until 1 but the guy here put a sticker over the closing time and said noon. Even still has the “open” light on still. And when I talked to him the other day was super unfriendly. Just avoid this place.
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July 2023 by Matthew D.
Do not go here. Terrible service. Website says open until 1 but the guy here put a sticker over the closing time and said noon. Even still has the "open" light on still. And when I talked to him the other day was super unfriendly. Just avoid this place.
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July 2023 by Holger T.
5 stars for Mailbox Plus. I have been doing my mail and parcels regularly in the Mailbox Plus store for 15 years. As a retiree, it's more convenient for me to go to a neighborhood store than to wait in the long line at the post office. The prices are comparable, but service and advice are better and I don't have to wait at MailboxPlus. In our neighborhood, we all support these small family businesses. I really like the MailboxPlus shop, as it is located right next to the big Publix store and there is convenient parking right in front of the MailboxPlus store so I do not need to carry my parcels. When I have a big parcel the store manager is carrying it for me. My daughter has a mailbox rented at MailboxPlus and it is cheap and reliable. She is also happy.
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July 2023 by Erin Rudder
Absolute rudest man! Nasty attitude, and not only rude to me but other customers. Besides, the fact does not do Amazon packages. I will never return due to how rude this store owner was.
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June 2023 by Litzy M.
If I could give this place a zero I would. I Spoke with a guy named "Greg" I am very much sure that is not hes real name. Absolutely disgusting costumer service. I never dealt with this company before DHL, and I had called to get information about my package. The guy told me it was my fault I wasn't home for my delivery and will be charging me multiple fees because I couldn't be home to receive my package. He also told me he did not have to hold my package at there place that I should be grateful there even holding it for me. like I'm sorry but never have I ever in my life got spoken to like that for asking for information about a package? Mind you all I asked him was if my package was there When I had informed him he was being very disrespectful for Litterally no reason he said "i am disrespectful? how about you call when we're open" I did not know I called ouside of buisness hours bc he answered the ohone? 1 he should of never even answered and 2 could of easily informEd me "hey we're currently closed" but to even talk to another person like that especially working at a company is disgusting.
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February 2023 by Yesim Yukselay
Mailbox plus in Lake worth is WONDERFUL!! . I needed to ship a variety of delicate items: stained glass artwork, lladro and crystal along with less fragile items like a heavy photo album; everything arrived intact to Ohio . The pricing is very fair and the service is stellar! Highly recommend!! And will be using them again.