Petco in Lake Worth is a full-service pet store offering nutrition, supplies, grooming, veterinary services, adoption, and training for many types of pets. Reviews note both positive and negative experiences. Many customers report a great experience and great service, with staff described as outstanding, going above and beyond in their care for pets. The highly qualified professionals provide excellent grooming, with one customer noting their dog received the cutest cut. Staff are also commended for addressing concerns and suggesting better options, and for accommodating last-minute requests even during busy times like holidays. However, some negative points include long checkout lines due to computer problems, with a feeling that staff communication during these issues could be better. Another criticism is the store's policy of charging for plastic bags, which some customers find ridiculous and a reason to avoid Petco, suggesting other stores have better customer service. Despite these criticisms, many customers express they will definitely return, thanking the staff for their care.
I take my rescue pup for his nails every 2 weeks. Gil is fantastic with him. Highly recommend!
June 2024
Love this place..... got what I needed.... thank you ?
June 2024
The best experience for myself and my dog. The girls were outstanding in their care and went above and beyond for the care of my dog. They gave home the cutest cut! I will definitely return. Thank you!
