PNC Bank is known for its excellent customer service, with staff members like Cecilia who are attentive, kind, professional, transparent, patient, and communicative. The bank offers great services and is conveniently located, making it a popular choice for customers. The branch is particularly praised for its asset, Maria Pinto, who is described as a valuable member of the team. PNC Bank is also open on weekends, providing customers with easy access to their money.