Publix Pharmacy at Lake Worth is part of a busy, clean store with a lot of inventory. The pharmacy itself receives mixed feedback. Some customers love the pharmacists and techs, describing them as super nice, efficient, friendly, and having a light touch. Positive experiences include pain-free, fast shots with efficient, no-wait service for flu and COVID vaccines, leading some to make it their regular location for boosters. The store overall is noted for incredible customer service, with specific staff members praised for being polite, positive, and going above and beyond. However, significant frustrations with pharmacy communication and management are reported. One customer struggled with a lack of clear information regarding prescription transfers and patient status, feeling ignored. There were reported instances of poor communication between workers, leading to confusion and delays in filling medications, with patients sometimes told to wait for the pharmacist manager for simple requests. While the supermarket is iconic, known for great BOGO deals and very good subs, the pharmacy service can be inconsistent. Some customers highly recommend the location, but others experience problems that suggest operational issues within the pharmacy department.
I had an incredible experience with the female pharmacist working here last week. She was so helpful and understanding, and I would definitely use this pharmacy again. Using coupons, she really went out of her way to offer me all the assistance that she could.
July 2024
an absolute breath of fresh air after dealing with the local CVS and Walgreens. every time I go here or call here, they're so helpful that it genuinely surprises me. I see a lot of negative reviews here, but my experience has been nothing but great. I've switched mail order prescriptions over to these guys
October 2023
Thankyou Haitian princess Mary, September 26 8pm, DELI, for going above and beyond with my order. So polite, so positive and without asking throwing in a small sample that i enjoyed VERY MUCH. You are 1 out of many here, that makes publix my #1 grocery store. ✌️?
