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February 2024 by Alyssa Dean
So rude and unprofessional, the guy I dealt with has terrible listening skills. He tried to convince me to change my phone number, which I refused because most of my banking & emails use 2 factor with my phone number. I wouldn’t send a dog there, I’d rather take a 30 minute drive to the one by okeechobee & military instead of 10 minutes to this one.
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January 2024 by Seth Aurelius
Great job!
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December 2023 by Ted Greiner
Apparently, there’s new owners, again.Purchased 3 IPhones outright from this business location over the last 2 1/2 years and discovered the most recent iPhone was sold to me under a previous contract and money was still owed on it. I only discovered this when it was attempted to be unlocked. I asked what options I had, and the guy that “helped” me today took it in back room for a few minutes and returned to let me know that he could unlocked it..for $150. Or I could trade it in towards an unlocked iPhone for $250.So, they clearly had the ability to unlock the phone that was sold to me there, and could’ve earned a good customer for the future. Instead, their choice will encourage me to find a different provider and take my money elsewhere. If I’m going to pay and have it unlocked, I certainly won’t give them my money, especially if they’re not going to honor previous business conducted there.Bad business in my opinion. As the other (limited) reviews show, this business should probably be avoided.
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December 2022 by Brenda Craig
Went to Verizon to get a phone I had MetroPCS did not work out got to be expensive so now I switched and I like Verizon a lot better on my phone people can understand me when I'm talking on my phone Verizon is the best carrier I think it is not as expensive
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October 2022 by Tokie Shelton
Helpful with getting to know if phone was verizon
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April 2022 by R Bonestroo
Went with my mom who had bought her phone here. She went there and bought a used phone thinking it was new. Although her service was with boost they made her change her number. Two days after getting her used phone from Alex. She went to the hospital and now needed to move with me. They said their return policy is 7 days. We brought her phone back on the 7th day and the person ( Alex) said it didn't matter. He did not want to refund her. Mind you the policy is 7 days. He could clearly see she had just been discharged from the hospital and he was the rudest person. He only gave her half of her money back only after I took his name and Daniel Asady's name. I would never recommend this location or company after watching how rude he was with my mom and me. The actually deserve 0 stars. Worst company ever worst service ever. Alex refused to give his last name! After going to the bank to make sure he could not pull any more money from my mom's account, the banker said he has heard so many instances of this company giving this kind of service to people!
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April 2022 by A. Suarez
Thank you for fixing my sons phone. It was ready in less than 30 minutes and for a great price!Edit to 2 stars. Glitchy screen soon after and stopped being responsive and entire screen fell off less than 3 months later. I didn’t have the time to bring it back so was outside of the warranty window. Money wasted.
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January 2021 by Cristian Alfaro
The place is excellent but the waiting times are too long very unhappy with the waiting time to be attended
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November 2020 by Garz A.
If i could give 0 stars i would. The rep was extremely rude and full of too much attitude for a boy. He didn't even try to help. He just advised "to find another store".
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September 2020 by Jennifer Seide
Fast repair service! Fix my iPhone 6 Plus it like new again.
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May 2020 by Patricia A Saville
I’m a Verizon Customer and have an iPhone 6s , my iPhone kept turning off and on . I took my iPhone in for service and repair here at Palm Beach Wireless . The experts here were able to fix my issues fast and affordable. I highly recommend this location !!
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May 2020 by Fridson Dlestinobles
Fast repair service . My iPhone 8 Plus wasn’t working and they were able to fix it fast! Great store !
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January 2020 by Lilli G.
Either by INCOMPETENCE or BLATANT DISREGARD for the service standards Verizon is paying them to support and deliver, this location is negligent/fraudulent on an almost CRIMINAL level. The people that work here and train those incoming are CROOKS! They "gave" my elderly aunt an iPad promising that it was a gift and would only add $xx.xx to the bill when actually she was paying price for an OLD iPad on a plan costing $35+!!! Is it common practice to take advantage of people here? Just curious! AVOID THEM AT ALL COSTS! They promise what they have NO intention of delivering, fake contract conditions, and nod and smile while they boost their own commissions and you pay for it. Verizon by itself is not a bad service, this store is a horrible representation and the people- Jesus H, I hope none of you procreate! The individuals that work here are as opportunistic, conniving, and manipulative on a level that rivals that of Kirby vacuum salesmen.
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May 2019 by Claudette Baptiste
Great service ! Fast repair on my iPhone 6! Price is great and affordable plus I got 50%off on an otterbox case.
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March 2019 by Marc Prophete
Great customer service! Best Wireless Store in Town!!
