7-Eleven is generally seen as a favorite store, known for its friendly staff and cleanliness, particularly at the location on South Florida in Lakeland. Customers appreciate the variety of products available, though some have noted issues with the bathroom cleanliness and long wait times due to online orders being filled while customers stand in line. Staff members express a commitment to improving customer experiences and are focused on making the store better for everyone. Overall, 7-Eleven aims to provide a positive shopping environment while addressing concerns raised by customers.