7-Eleven is known for its friendly and helpful staff, with employees going above and beyond to assist customers. Customers often praise the great customer service, mentioning staff members who are eager to help and make sure they are taken care of. The stores are described as family-friendly, clean, and offering good food. Some customers have had positive experiences with specific staff, such as a helpful cashier and a caring midnight employee who tried to assist with a tire issue. Overall, 7-Eleven provides a welcoming environment with attentive employees and reliable service.