Citizens Bank & Trust
BanksHours:
5850 Florida Ave S, Lakeland FL 33813 Hours
About Citizens Bank & Trust
Citizens Bank & Trust is known for its excellent personal service and friendly staff. Customers appreciate the helpfulness and knowledge of employees, making banking a more pleasant experience compared to larger national banks. While the bank's automated systems may feel outdated, the commitment to personalized service shines through, with staff members going above and beyond to assist clients. Many reviewers express gratitude for the attention and support received, highlighting specific employees who have made a positive impact. Overall, Citizens Bank & Trust is recognized for its community-oriented approach and dedication to customer care.
Most Recent Reviews
May 2026
Great bank with an amazing team that is always very helpful
December 2025
If you feel banking peaked in 1978 and want similar systems and technology, this bank is for you. People are great and personal service is excellent. Automated systems are lacking and it's a bit of a chore to do business with them online compared to larger national banks.
July 2025
I want to Thank Citizens Bank for voting Michaels Pool Service inc. company of the month for July 2025. I've been banking with Citizens for several yrs. Great people, especially all the girls in the lobby
More Comments(14)
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