-
January 2024 by Jaime Witkus
Very friendly and helpful
-
January 2024 by Michael Burroughs
I needed an oil change and tire rotation for my 2018 Mercedes. I was informed that if I had locking lugs they likely could not do the rotation because the locking lugs were locked in cabinets. So the rotation was not performed. Also, upon pickup I was informed that the scanner device was not charged the prior shift so they could not reset my service interval. As a mechanic myself I can do both, but paid full price for less than standard service. Sadly this is now how the industry works anymore. They guys behind the counter were friendly and professional. The customer waiting area is clean.
-
January 2024 by E.f Fernando
A hose from radiator came loose from my daughter. She ask for help they said they don't do pach work ,to buy another radiator for no reason .yust to slide the hose back
-
January 2024 by Jim B
Fast and out the door. Thanks
-
January 2024 by Wayne Elliott
Good service and professional manager.
-
January 2024 by mike mackey
Polite, Professional & very fast.. Lifetime alignment is a beautiful thing....? ? ?
-
January 2024 by john doe
I started at Firestone on US 98N in Lakeland for a wheel realignment. The techs could not get it right and gave me a bogus excuse not realizing I was an ASE master tech myself. I left there and went straight to Tires Plus where James went over and beyond to make it right when he discovered Firestone had not tightened my right toe adjustment bolts. They were flopping loose. That could have killed me and others. Because James was able to get my alignment within reasonable specs, I purchased 4 tires. After installation, James realigned my wheels to perfect them. As a fellow professional, I was so impressed with James that I tipped him $40. He deserved more.
-
January 2024 by Gregory McHugh
Good service, but I feel there should've been a quicker turn around, given that I had an appointment.
-
December 2023 by Bruce T Mathieu
It's was ok
-
November 2023 by Agnes Kipilla
Got stuck 4 hrs away from home. Thank you for the fast and professional help.
-
October 2023 by Nicky Santos
Good, I'm excellent.
-
September 2023 by gary hudak
On 8/17 I went to this shop to get new ties and wheel alignment. I told the tech do not scratch my wife's car she will notice it he said okay well after watching them perform the work I decide to cancel the wheel alignment knowing that they are not capable of doing one. I told the manager they just need to drive the car of front when he's done well the technician decides to test drive it and hit a big pothole in the shop's parking lot there is no reason to test drive a car after you put ties on. Well they scratched the rims when putting new tires on and the manager refused to do anything about it. I filed a complained with Firestone got a call from the district manager and it's been weeks now and they still will not solve the problem if you have a nice car do not go to the shop they take no Responsibility for there actions.
-
September 2023 by Kevin Edmundson
This store tries to rip people off beware. Early this week I went in to have a vehicle inspection on my new Carmey so I could deliver for a company Go Share. During the inspection the service manager told me my front tires were bad and would need to be replace or he would fail my cars inspection. After giving me a $400 tier bill for the replacement, I informed him the tires were only a week own and with surprised he was shocked. I then went to the firestone on S. Florida and passed with 100%. So just beware please.
-
September 2023 by Kevin E.
This store tries to rip people off beware. Early this week I went in to have a vehicle inspection on my new Carmey so I could deliver for a company Go Share. During the inspection the service manager told me my front tires were bad and would need to be replace or he would fail my cars inspection. After giving me a $400 tier bill for the replacement, I informed him the tires were only a week own and with surprised he was shocked. I then went to the firestone on S. Florida and passed with 100%. So just beware please.
-
September 2023 by Randy Leviton
Went in for a simple break repair and came out with a quote for all new breaks,battery and alignment. Just the one side break needed to be done. Another place did it.. These people were trying to get me for 2100 .. stay away from these crooks.