Firestone Complete Auto Care in Lakeland, FL, has been serving the community since 1926, providing a range of vehicle services from maintenance to repairs and tire sales. Located at 3940 Us Hwy 98 N, the shop is known for its exceptional customer service and quick turnaround times. Customers appreciate their efficient service, often noting that they are in and out in less than an hour for tasks like tire installations and alignments. The experienced team at Firestone is praised for their professionalism and ability to inform customers about necessary repairs. Many reviews highlight how the staff identifies crucial issues, such as oil leaks and radiator problems, ensuring that vehicles are safe and well-maintained. One customer shared a positive experience regarding a warranty service that uncovered significant engine problems, emphasizing the importance of regular maintenance. Whether facing a tire emergency or scheduling routine service, customers report feeling well cared for and informed throughout the process. The staff, including managers and technicians, are frequently recognized for their dedication to customer satisfaction. Overall, Firestone Complete Auto Care is a reliable choice for residents seeking quality auto care tailored to their needs.
They were very helpful during a stressful situation. Explained everything clearly.
August 2026
Excellent experience! Eddie was friendly, knowledgeable, and provided great customer service. Everything was handled professionally and efficiently. I really appreciate the quality of the service and would definitely recommend this location.
August 2026
Outstanding Service by Eddie Gutierrez !! Eddie was very professional handling my car needs. He was friendly and took the time to inform me all details. One awesome thing I notice about him is that he was working with a smile, happy workers bring customers again. Thank you Eddie G for your Excellent and hard work!!!!!!
