Firestone Complete Auto Care in Lakeland, FL, has been serving the community since 1926, providing a range of vehicle services from maintenance to repairs and tire sales. Located at 3940 Us Hwy 98 N, the shop is known for its exceptional customer service and quick turnaround times. Customers appreciate their efficient service, often noting that they are in and out in less than an hour for tasks like tire installations and alignments. The experienced team at Firestone is praised for their professionalism and ability to inform customers about necessary repairs. Many reviews highlight how the staff identifies crucial issues, such as oil leaks and radiator problems, ensuring that vehicles are safe and well-maintained. One customer shared a positive experience regarding a warranty service that uncovered significant engine problems, emphasizing the importance of regular maintenance. Whether facing a tire emergency or scheduling routine service, customers report feeling well cared for and informed throughout the process. The staff, including managers and technicians, are frequently recognized for their dedication to customer satisfaction. Overall, Firestone Complete Auto Care is a reliable choice for residents seeking quality auto care tailored to their needs.
Great customer service, service was fast and I love the fact that they sent emails with breakdowns of what’s good and what needs to be looked at or improved on your car.
March 2026
Came in with a major issue. Techs told me it would be a few hours. They fixed it in less than two and saved me a lot of time and money. Solid customer service
February 2026
The manager is very polite, knowledgeable, and has wonderful customer service skills. I trust them with my cars maintenance and repairs. This is the reason I continue to be a customer at this store for the past years and many to come. Thank you Firestone.
