Pep Boys in Lakeland, FL, is a trusted auto service and tire shop with over 100 years of experience. Customers praise the business for its efficient and professional service, often being worked in quickly and leaving satisfied. The technicians are knowledgeable and go above and beyond, ensuring jobs like tire mounting, balancing, and wheel alignment are done correctly, resulting in smooth rides and improved vehicle performance. The staff is respectful and informative, making sure customers understand their services and options. The shop offers a variety of services including oil changes, brake repairs, battery replacements, and inspections, and they service hybrid and electric vehicles. Customers appreciate the fair pricing and honest assessments, with some noting that the staff did not try to sell unnecessary services. However, there has been some concern over promotional discounts not being honored as advertised. Overall, Pep Boys is recognized for reliable, professional auto care, and many customers look forward to returning for future tires and auto needs.
Paul at this location was wonderful! He easily switched the rear windshield wiper blade for me and made my day. I recommend this Pep Boys location for excellent customer service.
February 2026
Fast and friendly service took care of my truck.New tires and rims made sure everything was up to par
February 2026
Had tires shipped to the location from an online retailer. The staff was friendly and easy to deal with. They installed my new tires and they look great if you’re looking for a tire installer this is a place to go. They will run a basic complementary inspection with no pushy salesmanship.
