Regal Chevrolet Service Center is a place where customers have generally experienced good service for their vehicle repairs and maintenance. One customer praised the staff, especially Melissa, for keeping in touch, explaining the work, and providing transportation when needed. The customer appreciated the thoroughness and quality of the service, even though repairs can be expensive, acknowledging that vehicle upkeep is costly but necessary. Another reviewer from out of town was pleased that the team diagnosed and repaired a major issue quickly, completing the work in under three days and feeling the service was worth the price. Additionally, a customer who had an oil change noted that Lisa was very helpful, though they experienced some mishandling by another staff member. Despite that, the issue was resolved, and they expressed gratitude for Lisa and the collision department’s efforts. Overall, the staff at Regal Chevrolet is seen as professional, knowledgeable, and caring about customer satisfaction. The facility is described as efficient, with attentive communication and quality service. While some reviews mention the high cost of repairs, many customers feel that the quality of work and customer care make it worthwhile, and they plan to return for future service needs.