Truist is a very welcoming place where customers feel like VIPs. The staff is consistently nice, kind, and gracious with their smiles. They provide prompt, efficient, and professional service, always going the distance to help with accounts and questions. Employees are noted for their thoughtful guidance and for making sure customers are taken care of, even during hectic workdays or with complex issues like fraud. Many reviewers express being super impressed, stating that the bankers are some of the nicest they have ever done business with. The service is a marked improvement from the past, leaving customers happy they gave the branch a chance. The overall atmosphere is one where everyone is greeted warmly and concerns are eased.
Been here before never had an issue with my signature on a withdraw slip .Came here on a Saturday 11:40 but was in drive through line by the time they get to me 1- can't give me amount needed 2- didn't validate my signiture to me they were just ready to leave disappointing
April 2023
The service is just rude for the sake of being rude.
March 2023
Worst bank service ever Mrs. Patel should be immediately fired no customer service skills at all give people wrong info and don't care who it affects will never step foot in this branch ever again
