Truist, a reputable banking institution, has received positive reviews from its customers. Yair Carachure, a knowledgeable and friendly employee, assisted a customer with a banking issue, showcasing excellent customer service. Annah Morgan Nieves, another Truist employee, demonstrated professionalism and composure while helping a customer resolve a credit card problem and a rental car situation. The bank has also been praised for its support of small business owners, providing them with business credit cards and lines of credit without any issues. Customers have expressed their satisfaction with Truist's service, highlighting the helpfulness and friendliness of employees like Sarah and Jose. Overall, Truist has earned a reputation for providing a welcoming and valuable experience for its customers.
Yair Carachure was knowledgeable, friendly and patient while helping me with a banking issue today. Thank you for your help!
August 2024
I'm considering closing my account. Ugh I've never had this many problems with a bank, but needless to say I can't even make a deposit and their atm never works.
February 2024
I don’t complain much but both at the branch and online banking the ABSOLUTE worst experience Iv had. 2024 starts a new bank. They hold funds for 2-3 business days over 2k. So I get paid Wednesday and gotta wait till the following Monday for access. This bank corporation absolutely sucks
