The Goodwill Largo Store is described as a smaller, older location that has been cleaned up and is now nice, clean, and bright. It offers a spacious and enjoyable shopping environment with a good selection of items, where customers often find beautiful and amazing things. Some shoppers feel it is not like mass retail and has a pleasant, small-town energy. However, opinions on pricing vary, with some finding it a little overpriced or ridiculous, while others acknowledge the charitable nature of the resale shop. The staff receives mixed feedback, with reports of very polite and nice workers, but also some interactions described as rude. The store's organization can be hard to figure out, appearing understaffed and in need of a loving touch.