Emerson Street Automotive is a trusted and reliable business known for its honesty, professionalism, and extensive knowledge of automotive technology. Customers appreciate how the staff, including the owner, are friendly and willing to explain repairs in detail. The shop is responsive and quick, often getting vehicles back on the road within a few days, even in urgent situations. They handle complex repairs, such as transmission replacements covered by warranty, with clear communication and assistance with insurance processes. The team is also compassionate, having gone above and beyond to fix a van during a family emergency. Customers value the fair prices and the business’s long-standing presence in the neighborhood, which gives it a reputation as a neighborhood institution. Overall, Emerson Street Automotive is highly recommended for general repairs and maintenance, thanks to their honesty, knowledge, and dedication to customer care.
Easy to work with. Keeps you updated throughout the repair process. Very knowledgeable and competent!
March 2024
My daughter was in the hospital in critical condition and we needed our van for appointments and emergencies. Terrell dropped everything and fixed our van on the spot. Since then he's reached out and has taken care of us 2 times since then. He's an amazing person and an awesome mechanic ?
August 2022
I like the feel of this shop, real relatable and explains everything so you know what is going on.
