PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the store's wide selection and the convenience of shopping online with local pickup options. The store also offers services such as dog training, grooming, boarding, and adoption events. Reviews highlight the dog training and grooming services, praising trainers like Alyssa for her expertise and the care shown by groomers like Tabitha, who helps cats build tolerance during grooming. However, some customers have experienced inconsistent results with dog haircuts and recommend sticking to bath and brush services instead. While the store size varies, some customers feel that it can be understaffed, though recent visits indicate improvements in staffing. The friendliness of staff is noted, with many customers enjoying their interactions and the attention given to pets. A clean store with a good supply of goods is appreciated, making it a go-to place for pet needs. Some reviewers mention competing stores with friendlier staff, but overall, customers value PetSmart for its offerings and community involvement, particularly in supporting local shelters.
Workers are very nice and don't mind talking about what may be best for your needs.
July 2026
They have everything I need for my chinchilla in my ferret and my two little girl kitties thank you for having everything they need in stock it's my One stop shop for my animals all of the employees are really sweet and nice cashiers are awesome.
February 2026
overall experience was great. not the most knowledgeable employee /on fish compatibility but she was still attentive and helpful.
