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February 2024 by Margarita H.
I took my dog there 3 times and will NOT go back. The first time, I expected my mid-sized Lab mix to be anxious, so I thought nothing of it. The second time, they called me back within the hour to come get her because she would not let them cut her nails and was overly anxious. There was no charge at that time, but they suggested I bring her when it wasn't busy so that she wouldn't get so anxious. Advice taken. I made her third appointment on a day they said would not be busy and indeed there were only two other dogs there upon arrival. Two hours later, I picked her up and was told that she would not let them cut her nails but that she got her bath. My family and I noticed that she did NOT SMELL CLEAN. Making me suspicious if they even gave her a bath at all. They charged me full price and I left the groomer a tip, but my poor dog left there anxious and she pulled on the leash so hard, I fell to the ground right in front of the sliding doors, scraping my knees and causing some bruising on an arm, where I fell. My dog could not get to the car fast enough. That's the last time they will ever see my fur baby again! "Keep the change you filthy animal!"
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February 2024 by Jb Wagonmaker
Went looking for a snapped parrot.. they only had 1..
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February 2024 by Vicki McAbee
Everything was good. Items are easy to find...Store is well organized.
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February 2024 by Kierra Howard
Terrible, Terrible service! I took my 6 year old, 10 lb, Havanese mix to the groomer. Dropped him off at 11:30 for his appointment and got a call at 3pm not saying he was ready but that they were unable to groom him. The groomer (Allen) informed me that my pet was moving around to much and jumping. Not being aggressive but just moving. My dog has been groomed here for the past year and he has NEVER had an issue before. He is a very calm dog. When I checked him in at 11:30 there were at least 5 others in line with the same appointment time. So I am assuming they were busy. But if you cannot take the time that is needed with each dog why are you in this field? I am very disappointed to say the least and would rather drive the 30 minutes to the villages PetSmart than to ever trust my pet in the hands of these so-called groomers. On top of this they charged me 38 dollars for “just the bath” instead of the 51 dollars it would have been for bath and full groomer. This is pure comedy!
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January 2024 by diane dorman
Got really good service surprisingly
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January 2024 by E. Patrick Zwahlen
Was a quick in and out, got what I needed.
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January 2024 by chris edwards
Gotta get dog treats, nice selection
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January 2024 by Pgrutter Grutter
You can pretty much find Everything You Need. But the people that work there are not the friendliest and seem like they really don't want to help you out. Pet Supermarket is just down the road. Same pricing, but nicer staff..
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January 2024 by Karen Judkins
Good selection
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January 2024 by Mike Gilbert
Won't shop anywhere else for our family pets
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January 2024 by Sherri Cummings
Staff in grooming are area always kind
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January 2024 by Janet La Brie
Nicely organized. Very helpful staff.
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January 2024 by Alycia Curtis
My daughter is on her 2nd hamster from PetSmart. She loves them. Good food choices.
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January 2024 by Mendy Kilgore
Super nice staff
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January 2024 by Jacob McMurphy
Went down to grab some crickets and a leash for bolt. Of course I checked out some fish some of the snakes and geckos I love PetSmart.
