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November 2023 by Richard N.
This store sucks. It is not corporate owned or managed so they will refuse any warranty work whatsoever. No profit in it I guess. Go to the corporate store in Palm Plaza for good customer service.
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September 2023 by Jamieson Reed
We went here just to inquire about switching from Verizon to T-Mobile due to poor signal where we live. Adrian was top notch along with Will the manager went above and beyond to to accommodate us. Will be back in the future since now we are T-Mobile customers now.
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July 2023 by Jennifer Fortuno
All of the associates were very helpful and knowledgeable. Very good service ???
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May 2023 by S Brindamour
Alex the store manager and his assistant, Adrian, at the Leesburg, FL store in the Lake Square Mall were tremendous. It took awhile to download all of my info onto the new phone but they were patient and explained the process every step of the way. I was very pleased that Alex did try to over product to this 75 year old woman.
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May 2023 by Melody Surizon Plust
Brandon & Ryan in Lady Lake are the best! Always so accommodating ! I always feel special and welcomed as soon as I get out of my car! I would never go to any other T-Mobile store! They meet all of my needs and always with a smile!
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May 2023 by Miriam Alicea Eguren
Your employees (Alex, Xavier & Willie) have been very helpful in answering my questions many times, and assisting me with my plan to benefit my needs. They are very knowledgeable and very courteous.
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May 2023 by Jr Serrano
Staff was very helpful . Alex was very welcoming love my visit here.
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May 2023 by jonathan janz
Wil was awesome! Answered all my questions and was a pleasure to work with
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April 2023 by D Robinson
Friendly and helpful service. Will and Adrian were a big help and very knowledgeable.
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February 2023 by Shirley Baker
Adrian had great customer service and I will be coming back thank you.
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February 2023 by Jeff Bores
Adrian was very helpful and kind. Great customer service. Will be going back to that store again.!!!
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February 2023 by Amarildo Marques
Love the assistant manager Angie!! She's super nice and very helpful!! Will be going back to that store!!
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October 2022 by Lane Armstrong
Misunderstanding and plan issues that are out of our control. A huge thank you to Alex for patiently working with me and getting me answers with solutions to patch the problem! He called corporate and their IT team for assistance too! Truly above and beyond!
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October 2022 by Alyssa Lyss
I strolled into T-Mobile today to switch carriers and was immediately greeted by Alex, the Store Manager. He got me started right away and I told him what I wanted and my exact budget. I was able to get a new line for myself and my daughter and also brand new iPhones! Jacquelyn did the phone setup and was very kind and personable! I’m glad I was able to walk into this store and be greeted and helped with exactly I wanted. On top of that- my 5 yo son who was with me and on the autistic spectrum made friends with Alex and was taken care of as well!! We appreciate you all! Thank you!
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September 2022 by Frances W Coxon
Came in for questions for my phone and will took care of me great service from him!!
