I really like this bank! Ryan Pennels is so easy to work with and very helpful! Brittney and Jahiara are super helpful. Everyone treats us like family at the Lake Square branch of Trustco Bank!
January 2026
Ryan Pennels has been absolutely wonderful. He is very in tune with my issues and has helped me with the problems I was having at a different bank. That bank was totally being difficult. Every time I come in he is so pleasant and helpful. And very direct in explaining. All employees of this branch are great!
January 2026
Great customer service. They go above and beyond all of your needs and concerns. Very personable, friendly, and professional but above all supportive. My favorite bank
