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February 2024 by gazi slalaty
They don't need any new accounts holder
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February 2024 by Kathleen Steele
You don't suspend someone account because of no apparent reason
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December 2023 by Samantha Llaguno
If I could rate this location a below 1, I would. Always a more than hour wait to speak to a banker. Bankers will go to lunch even if they see people have been waiting over an hour in the wait room. Poor customer service.
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October 2023 by RJ
I was attracted to Truist specifically to open up a business checking account because of the $400 promo. After meeting in branch with Jennifer Simon, we opened the account and 6 weeks later, they deposited $400 into the account. Great customer service.
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September 2023 by Ellis Westby
This branch always closes early before the closing time. Apparently management doesn’t care. I’ll be calling their regional manger and corporate.
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September 2023 by Cathy Hollifield
I have been to the bank a total of four times to get my phone app. Redone due to pin. It was extremely fast and the people are caring and polite. Much better than my last bank of 15 years!!
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August 2023 by Amanda Davis
Dear Truist,Jorge saved me from closing two accounts yesterday. He was highly efficient, knowledgeable, professional, helpful, and kind.He resolved multiple issues I was having with my new accounts (opened at another branch) in a single appointment.Not only did he fix the problems I was experiencing, he went above and beyond to set me up for success. I left feeling happy and relieved after he fixed my accounts.Highly recommend this location. If you want it done right the first time, go to Lehigh and ask for Jorge.
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January 2023 by Marisol Q
Horrible place, the ac wasn't working, only 2 tellers, long lines, customers on their cell screaming out loud their businesses, parking lot pack.
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November 2022 by Joe InFla
Ridiculous ATM location. Why would the ATM be placed after a Teller window that is open? Isn't the whole point of an ATM so that you don't have to wait for a Teller? Instead let me wait in line while everyone else who needs a Teller completes their 5 transactions.Just plain stupid and reason enough not to bank there.
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September 2022 by danielle
Worst set up when it come to accessing the ATM during business hours! They should either relocate the atm or close that lane for atm only
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July 2022 by Eric Field
Nothing but problem since the transfer
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September 2021 by Daicika A.
I've been banking with BB&T for four years. Today I found out that they canceled my account. Who the f*** cancels an account with the money in it just because you can. I would never recommend BB&T to any living person on this earth. This bank does nothing for you. It just takes your money and that's it. Shittiest bank I've ever bank with
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September 2021 by David Vaughn
Terrible institution. A shoebox under the bed is a more responsible option.
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July 2021 by Luisa Colina
My first time at this financial institution I went to make a payment there was an open drive thru lane I sent my coupon and my money order I am waiting for 4 minutes nothing is happening I pushed the call button wait 3 more minutes. At this point I am there for 7 minutes nobody say anything to me no acknowledgment that I was there waiting I just wanted to tell them that I didn’t need a receipt. I finally left and was never able to speak to anyone. Very disappointed ☹️
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January 2021 by DAWN ANDREWS
Often long waits in drive thru, 20+ minutes on more than one occasion.Terrible placement of the ATM too.