If I could rate this location a below 1, I would. Always a more than hour wait to speak to a banker. Bankers will go to lunch even if they see people have been waiting over an hour in the wait room. Poor customer service.
October 2023
I was attracted to Truist specifically to open up a business checking account because of the $400 promo. After meeting in branch with Jennifer Simon, we opened the account and 6 weeks later, they deposited $400 into the account. Great customer service.
September 2023
This branch always closes early before the closing time. Apparently management doesn’t care. I’ll be calling their regional manger and corporate.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.