Broedell Plumbing Supply Inc. is a highly recommended plumbing supplier that has received exceptional reviews from satisfied customers. The business is praised for its deep expertise, customer-focused service, and competitive pricing. Customers highlight the exceptional service provided by the staff, particularly Chris Nash and David, who are described as knowledgeable, patient, and helpful. They appreciate the staff's ability to guide them through the purchasing process, provide detailed information on various products, and offer valuable recommendations. One customer was particularly impressed with David's ability to remember their previous conversation and promptly inform them of a great deal on a water heater, saving them time and money. Another customer was grateful for the staff's willingness to accommodate their numerous changes in style preferences during a bathroom renovation project. Customers also appreciate Broedell's showroom, which allows them to see and touch various plumbing products, in contrast to the frustration they experienced with online shopping. The staff, such as Felix, are praised for their extensive knowledge and non-pushy approach, providing a pleasant shopping experience. Overall, Broedell Plumbing Supply Inc. is highly recommended by its customers for its exceptional customer service, deep product knowledge, and competitive pricing, making it a go-to destination for plumbing supplies.
Chris Nash provided high quality customer service. We chose to buy here over the competitor warehouse soley based off of how I treated over the phone. Having zero prior experience with showroom/sales procedures, Chris made our purchase very seamless. Couldn’t be happier with our decision. Thanks Chris! I would 10/10 recommend
October 2021
The counter guy has a serious attitude problem. Slamming all my brand new parts into a box being rude. I would not recommend having this guy take care of your expensive plumbing parts he obviously doesn't care. Value customer or not valued?
February 2021
The counter guy has a serious attitude problem. Slamming all my brand new parts into a box being rude. I would not recommend having this guy take care of your expensive plumbing parts he obviously doesn't care. Value customer or not valued?