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September 2023 by Steelers Fan
I'm in the midst of a major remodel project and needed to buy a significant amount of plumbing supplies. My contractor recommended Broedell and I have had an exceptional experience thus far. I worked with Chris Nash and truly appreciated his deep expertise and customer focus. I am one happy customer and enthusiastically recommend Broedell.
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September 2023 by Lucy
I'm in the midst of a major remodel project and needed to buy a significant amount of plumbing supplies. My contractor recommended Broedell and I have had an exceptional experience thus far. I worked with Chris Nash and truly appreciated his deep expertise and customer focus. I am one happy customer and enthusiastically recommend Broedell.
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August 2023 by JT Mojave
I was recommend to purchase a toilet from this location by my plumber. I am so glad I did. Spoke with David over the phone and he was awesome! Asked for him at the counter and he remembered everything we spoke about days before. I mentioned needing a hot water heater while processing paperwork. David right away told me about a deal they have. So I not only left with the toilet at a great price, but also a water heater. He saved me time, money and hassle. My new go to for any plumbing supplies. Thanks David ..
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August 2023 by David McGuigan
Very friendly and helpful but they received the wrong part for me twice. I try to buy local but this cost me a trip charge.
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May 2023 by Cindy Skrocki
I have been calling and there never seems to be anyone in the showroom. I don't want to make an appointment before I can find out an answer to a question, but I can't get an answer if nobody answers the phone.
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December 2022 by Brittany Schleper
Chris Nash provided high quality customer service. We chose to buy here over the competitor warehouse soley based off of how I treated over the phone. Having zero prior experience with showroom/sales procedures, Chris made our purchase very seamless. Couldn’t be happier with our decision. Thanks Chris! I would 10/10 recommend
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November 2022 by Scott Meixsell
Was scouring the internet for months getting frustrated with the vast selection af faucets. Went to brodells to see and touch various makes and models, out comes Felix... couldn't have been more knowledgeable and never pushy. If you're in the market for kitchen/bath plumbing needs, steer clear of the box stores and head over to brodells.
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August 2022 by Christine H.
My husband and I recently worked with Chris Nash to get supplies for our Master Bathroom renovation. Chris was easy to work with, always followed through with getting information to us on various shower valves/trim, toilet etc. (and I think I changed my mind on style six times!) He was very patient, knowledgable and no pressure. He gave us all of our options and explained each in detail. Thank you Chris
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October 2021 by Ronnie Webb (MX4141)
The counter guy has a serious attitude problem. Slamming all my brand new parts into a box being rude. I would not recommend having this guy take care of your expensive plumbing parts he obviously doesn't care. Value customer or not valued?
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June 2021 by John Bristow
Very helpful service before and during sale.
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February 2021 by UTV Adventures
The counter guy has a serious attitude problem. Slamming all my brand new parts into a box being rude. I would not recommend having this guy take care of your expensive plumbing parts he obviously doesn't care. Value customer or not valued?
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February 2021 by Alberto Bucholz
Love this place friendly people and good prices!
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November 2019 by Heidi A.
The selection is not too bad, and it looks nice inside. I was met by Chris, and asked for floodsafe water lines for my toilets. They did not have them, so he suggested a high tech option that would automatically alert me to leaks but not shut it off. Having suffered from a massive plumbing leak at a previous house that could have been prevented by a floodsafe hose valve, this is a matter of passion (and probably PTSD) for me :) . However, it's not his fault they do not have them there. I'm also renovating a house, so I was looking at sinks, faucets, etc. I had something specific in mind for a sink and he helped me look at options in catalogs. Time was tight so he said he'd email me the next business day. Sure enough, he did email me with a quote and more info for the products that matched my criteria. They are really responsive! They are only open during the week, which is kind of bad for those of us who have to work. I got there right before closing.
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April 2019 by Charles Howington
You be waiting for about 20 to 30 minutes before you get what you need.
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March 2019 by Tanya Hernandez
I could not have had a better experience than I did with Broedell at their Longwood location. I have a 3B 2 1/2 B bath home that needs everything... from bathtub to bathroom fixtures, toilets and accessories to kitchen and utility sinks and faucets. It felt overwhelming, but Quinn (customer service/ sales person extraordinaire) made it a painless and straightforward job. First asking my needs and budget -- then making solid recommendations. The estimating process was swift and professional and she provided all the specs and options quickly and accurately. As we refined the order and made selections, she was responsive and a pleasure to work with. Overall, great selection, customer service and products.
