Dollar General Longwood is a neighborhood store offering a wide range of everyday essentials, including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, and paper products. The store also sells wine and tobacco. With over 19,000 stores nationwide, it aims to provide affordable, convenient shopping for local communities. However, the store faces several challenges. It is often understaffed, and customer experiences vary. While some employees are friendly and helpful, others are less so, with some customers feeling they are treated as inconveniences or that assistance is not offered willingly. The store's layout can be disorganized, raising safety concerns. Shopping with coupons can be frustrating due to technical issues with the app, confusing coupon policies, and inconsistent acceptance of clipped or digital coupons. Customers have reported difficulties in using coupons on specific days or showing them at checkout, which has led to disappointment, especially for those relying on discounts due to transportation limitations. Additionally, some shoppers have experienced uncomfortable situations, such as being followed or feeling accused while shopping, which affects their overall experience. The recent remodeling did little to improve the store's atmosphere, as it still appears dark and dingy, and staff engagement remains limited. Despite these issues, the store's low prices and convenient location make it a go-to for some, though many hope for improvements in customer service and store environment.
They have great prices! All the Christmas stock is coming in and it looks great.
November 2022
They have great prices! All the Christmas stock is coming in and it looks great.
October 2021
Employee working on stocking duties was quick to come up to register when I was ready to check out! Doesn't always happen like that, so MUCH appreciated! Everything I needed was in stock (or being stocked LoL)!
