Public Storage in Longwood offers a convenient and customer-focused storage experience. The location provides free reservations with no commitment required, and their online eRental option allows customers to move directly to their storage unit. The on-site managers have been delivering personal attention for nearly 50 years. Customers consistently praise the staff for their friendly and helpful service, particularly highlighting Barbara for her impressive people skills and ability to solve issues quickly. The staff is noted for being knowledgeable, making the process easy and enjoyable. While there are some concerns about the availability of a golf cart for transporting customers to their units, the overall feedback emphasizes the positive experiences and recommendations for this local storage facility.
Had such a smooth easy transition from my old storage unit. Office manager was beyond accommodating. I hope to stay here at this storage unit for a long time.
August 2024
Barbara is amazing . Her people skills and customer service are impeccable. Friendly , helpful and solved all of my issues within minutes . I would recommend this location to anyone
August 2024
Barbara provided awesome service to us last Saturday when we came in to get a larger unit. We had been in a 10x5 since January 2023, but found ourselves requiring a bit more room so we needed a 10×10. We were able to switch quickly, unloaded small unit and moved in to larger unit within a few hours and beat the rain!!
