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January 2024 by Natalie Ipjian
This bank deserves no stars. Very unprofessional and terrible customer service especially from the branch manager Christopher Perez and Lisette the senior relationship banker. Beware, they lie, holler their voices, and laugh in your face. I am a long time client but won't be anymore. I will find a bank that will value and respect me. Shame on the staff at this bank.
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December 2023 by angelina nadeau
Customer service is lacking. Always a different excuse as to why my checks take over a week to process. One rep said they saw the check in my account pending, called today and different rep doesn't see it, more like doesn't want to look in account. Will probably end up switching banks.
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September 2023 by Elizabeth Anderson
This is strictly to the ATM’s. Every time I go to deposit money in a Truist ATM it shorts me. Thank goodness I double check before completing. This is not just one atm. I feel bad for the ones who don’t notice it and are stolen from due to the ATM mistakes.
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January 2023 by Tony Colamarino
I love the customer service and convenience. Switched over from a local bank about a year ago and haven't looked back since.
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September 2022 by G
The team are always very friendly and helpful at this branch! Highly recommend! Garth
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June 2022 by G. Joffre St.Hilaire
Superb service at this branch. The branch leader is phenomenal, fosters a safe space for all guests, and goes above and beyond for the customers. This is the place to go to not only feel heard and understood but also to receive the necessary help and more due you. 5 star no question
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June 2022 by Blake Zellman
Had fraud charges over 750$ they refused to refund overdraft fees on fraud not got back my 750$ either these people are about too make me homeless.
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November 2020 by Chandler Lowe
Excellent service from John!!!! Give that man a raise!!!!!!!
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October 2020 by Deshika B.
Absolutely great service every single time I've been in, the drive thru was quick, efficient, and the tellers were knowledgeable and patient during these difficult times. The times that I have been able to access the lobby I was assisted quickly and politely and all of my issues were resolved. I've been a SunTrust banking customer since 2016 and I will continue to be for years to come.
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September 2020 by Matthew Wagner
Everyone is really nice and helpful
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May 2020 by Vinod Vasudeva
Repeated experiences of expediant and polite service in-person, phone or on-line. Helpful and courteous.
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April 2020 by Monkey Man
I always go inside to handle any business, no matter how small. The tellers are wonderful and an absolute joy. Some of the warmest people you'll ever meet. John, the manager, is awesome and has always made sure I get the best service each time.
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March 2020 by Kevin
Very friendly
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March 2020 by Robert Butzlaff
She told me she could cash my check didn't unprofessional and ignorant staff
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October 2019 by chris key
Honest staff been going here for years very kind and respectful.