Floor & Decor in Lutz, Florida offers unbeatable prices on tile, wood, stone, laminate, and luxury vinyl flooring, along with cabinets, countertops, and installation materials for professionals and DIYers. The showroom features a fantastic and wide selection of high-quality products. Customers report consistently positive experiences, highly recommending the store for renovation needs. The staff are described as amazing, knowledgeable, professional, attentive, and very helpful, providing great service with a smile. Associates and managers are noted for being easy to work with, carefully listening to needs and complaints, and resolving problems to great satisfaction. Expert design services and free in-store pickup make shopping easy. The store is also recognized for handling customer service matters, like refunds, effectively. Homeowners and contractors choose Floor & Decor for their projects, with many customers stating they will definitely keep coming back.
Glenn and Louis were amazing! They were truly patient and knowledgeable. The cashiers Mackenzie and Jaylyn you guys were so welcoming and kind! Top tier service you guys made a customer for life. Thank you!
January 2026
The Store manager by the name of Patrick at Wesley Chapel floor and decor. Store was very very very helpful. He listened to all my needs and complaints very carefully and resolve the problem to my great satisfaction. I highly recommend shopping at this store.
December 2025
The man that did the work was polite, pleasant and did a great job and cleaned up before he left.
