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January 2024 by William Edwards
Fantastic staff. The only downside is not affiliated with PLAID for account verification/linking to other banking service providers.
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January 2024 by Burnblast277
Great deposit rates. Didn't take too long to be helped, and the tellers/bankers were very nice when they did. Not a huge fan of the whole standing desks/no tellerline thing; I would rather just a good desk, but thus is the way banks want to style themselves these days.
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October 2023 by Sharon Johnson
Making Deposit. Checked on other accounts.
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October 2023 by Capt Z
Great local credit union! My favorite in the area
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October 2023 by Lindsi Palmer
Their banking system will charge you overdraft fees even though there is money in the account. Ive had this fixed multiple times and today I call to have 8 overdraft fees corrected and it is my fault because I don't balance my check book. The online system shows what is available in the account, balancing a check book is out dated in today's society. I've never had issues like this before in my life. I will be changing banks in the near future
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September 2023 by Jennifer Bishop
I have been a member since I got my first car loan with them in 2011. I have been extremely happy with them and their system. The online used to be spotty, but as they've grown they have fixed those issues.We have now added a business account through them and it's amazing. They don't have any fees for cash deposits unlike a lot of big name banks. And they are always super nice whenever I come in. My 4 year old son really enjoys going in because the staff goes out of their way to talk and interact with him.I recommend them to everyone! And I hope they will be building a location in Washington county, but even if they don't, we will continue to make the drive!
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May 2023 by J Johnson
I wanted to open a checking account and tried to make an appointment and was told no appointment needed. When I arrived I was told that there would be a short wait for people to get back from lunch. 30 minutes later was still waiting and was told on the 3rd of the month they did not have enough people to cover everything. WHAT??? If you are going to be open you should have staff to cover eveverthing in a timely manner! If time is a priority for you look somewhere else.
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February 2022 by Todd Byars
There policies and fees are ridiculous.They want people to pay a fee, same as Walmart.I presented a legal check with the correct ID and they did not want to honor it!Is it legal for them not to honor a good check? Maybe they are insolvent?
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February 2022 by Shannon Morris
Great bank! We have all our loans with them! Very friendly!
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August 2021 by Dynamite -057
I've never had a problem with them as far as service. When my card was frauded they promptly fixed it and issued me a new card. 10/10
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March 2021 by Jonathan Holt
If u go in the bank u get perfect service but every time I call I get hung up on and no one ever answers after that they need work on the phone service for sure but they r all around a good bank
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September 2020 by Samuel Givens
I've never had a problem with them as far as service. When my card was frauded they promptly fixed it and issued me a new card. 10/10
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September 2020 by Sean Haire
Worst customer service
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July 2020 by Whitty McWhitterson
They do not answer the phone!
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December 2019 by Jeffrey Lovell
8 phone calls to get an Operator. Very abrupt and disinterested in being professional. Will find another bank to do business with.