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October 2023 by LUIS JIRAU
Very knowledgeable, super nice people that make you feel like part of the team.
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September 2023 by Bryan Meyer
Super smart when it comes to issues with bikes that others haven’t thought of . Quality and will go back for sure .
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July 2023 by Alexa Garcia
Don’t know what his name is, I WISH I did - because I’ve been bike shopping for a while and no one has been as informative, honest, and knowledgeable. He explained to us (quickly and simply) regarding any questions we had. Things we didn’t know about previous bikes, tips and tricks, etc. I can’t even explain how helpful he was. No upselling, none of that. Plus the lifetime service ? You can’t go anywhere else. Definitely a no brainer. So happy I came here. And thank you so much !
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June 2023 by First Last
Got my new bike and tested it, assembled really well, no hiccups with the gears, and the dude was niceWould recommend for Specialized brand bicycles.
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June 2023 by Rev D.
This bike shop swindled me.I paid for an ultimate bike tune up for a bike I bought from that had been left outdoors for a few months and all they did was put on a new chain and brake pads.There was a weird sound coming from the front fork and I disassembled it, and it was full of water and gunk, meaning they did not service it like they said they would. The wheels were not trued and the gears were not properly indexed.I paid over 140 bucks for a new chain and brake pads, and it took them over a week to do that.I learned my lesson from this experience and used YouTube videos to learn how to service my own bike.
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May 2023 by Gordo Siedzik
I just meet Eric. He helped me put my bike back together my after I foolishly took it apart to paint it! It's not a flashy/expensive bike but Eric didnt turn up his nose at it either. We need more places of business, and people in our community that are down to earth and friendly like him. Thanks Eric!
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April 2023 by Silver
My bike is working better than what is was when I first got it. Very nice customer service. Would give 10 stars if I could. Thank you for the hard work.I had only started biking when I got here. I had no idea where to go or what to do. The employee explained the problem and help find a solution very fast.10 out of 10 would go again and would definitely recommend.
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April 2023 by julia maskivker
Eric at Advanced Cycles on Howell Branch is the best ever. Every time I come in with my two kids' bikes he fixes every problem easily and efficiently. He is very nice, always ready to help. This place is excellent . Highly recommend
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February 2023 by alex hewitt
I had a professional bike fitting done at advanced with Rob, his expertise and technology was incredibly impressive he worked hard and allowed me to return to make sure my fit was perfect. Immediately after our appointment I saw increased performance and efficiency. Highly recommend, especially if you are new to cycling like I was.
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February 2023 by Richard Rodriguez
Great customer service! Always takes his time to explain exactly what’s going on with my bike and the best way to fix the issue! Will always come to this shop!
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February 2023 by Matthew
This shop is amazingly awesome. The dude behind the counter is not only a really cool guy, he’s super fast friendly and very smart. Id recommend this place to anyone in a heartbeat. Thanks!
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January 2023 by Lynn N.
I have an old bike that was given to me. Since it has been in my garage for 12 years without being ridden, I wanted to make sure it was in good working order. Eric checked it all out, put oil on the chain and told me it was in perfect shape. There was no charge to me for what I considered a valuable service. Thanks, Eric.
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January 2023 by Love Rich
My experience here at Advance Cycles exceeded my expectations. I literally came in the store about 5 min before closing and Eric was extremely helpful and knowledgeable. I didn’t even have the bike with me since I was coming directly from work. Once I purchased the parts I needed, went home got the bike and he fixed what needed to be fixed because I had no clue what to do. I can tell he’s a genuinely nice guy and this business should be proud to have him.
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December 2022 by ZiZZO Bikes
Note: We are an online retailer of folding bikes. I am withholding our name because this review is about Eric and Advanced Cycles and not about us.I had called Advanced Cycles and spoke with Eric about our customer needing some work done on their bike.Eric was quick to diagnose the issue and find a solution.I have been in the cycling industry for 30 years and found that there are two types of shops:The Business minded shops and the Passionate minded shops.Being a business is just fine, but having that passion for cycling does so much more for the sport.Eric was always positive, friendly and a great tech.If we have a need for help in that area again, we will certainly work with Eric and Advanced Cycles.Thanks for your help, and more importantly, thanks for what you do for the sport of cycling!Tony
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November 2022 by Bill B.
Great bike shop, great service and friendly too! The Howell Branch location is soooo convenient!My bike's saddle broke (the rails both failed at the same time) the saddle fell off and it was almost a disaster! Advanced Cycles fixed the issue and now I'm back on the road! Thank you, guys!
