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January 2024 by Thomas Gross
Europa Auto is the best place to service your car. They are honest and trustworthy. I took my G Wagon to Arnt for a second opinion. Another place gave me an estimate for $5k to fix a laundry list of items. Arnt fixed my car for $600 and the issues the other place listed weren’t issues at all.Chris who runs the first desk is super nice and helpful. I highly recommend this place.
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October 2023 by brian griffiths
Extremely knowledgeable and reasonable prices. They discuss and explain repairs needed immediately and ones that can be put off and done in the future. My old Range Rover drives better than ever after coming here.
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March 2023 by Sona
I took my car in (3/7/2023) due to engine light on (charcoal canister issue). Was told by Chris that the purge valve was bad and needed replacing and after replacement, the car would be tested again to make sure there is nothing else and no other fault codes remain. Same day (3/7/23) Chris called me and said my car was done and it was ready for pick up.When I arrived to pick up my car, I asked if my car was tested after new valve was replaced to make sure that's all it was and he said NO bc they're sure it was the valve. "Valve was tested and it is trash". I pay them $400.61 ($111 for the valve, $349 for labor and shop supplies) and turn my car on and start to drive, engine light still on. Shop was closed and gone for the day.Went back 3/8/23 next day - got a call stating they "messed up" "Tech mistakenly replaced the valve when the whole canister needed replacing. Tech is not sure how he missed that" They wanted to charge me $616 for canister, except OEM pricing is $482. ($134 more than what the part costs - btw they get that price for $390)They lie/overcharge on parts. $616 for canister vs actual $482. $111 for purge valve vs actual cost of $65 Lied and said valve was bad and then said it is actually good. Instead of saying "hey we messed up therefore we will take care of this for free" they wanted to scam me out of more money and still have the same incompetent tech work on my car. No thank you!Owner just stood there embarrassed that a woman knew more than they did. Stay away from this place or at least do your homework before you take their word as facts.Do NOT recommend!!
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March 2023 by Sona KT
Lied about what was wrong with my car. After replacing the "bad" part, stated oops tech replaced wrong part, even though they told me they're were sure that valve was indeed 100% bad. They overcharge on parts. OEM pricing for: charcoal canister =$482 purge valve =$65 Europa pricing: charcoal canister =$616 purge valve =$111 Incompetent tech working on cars. Do NOT recommend.
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March 2023 by S K.
I took my car in (3/7/2023) due to engine light on (charcoal canister issue). Was told by Chris that the purge valve was bad and needed replacing and after replacement, the car would be tested again to make sure there is nothing else and no other fault codes remain. Same day (3/7/23) Chris called me and said my car was done and it was ready for pick up.When I arrived to pick up my car, I asked if my car was tested after new valve was replaced to make sure that's all it was and he said NO bc they're sure it was the valve. "Valve was tested and it is trash". I pay them $400.61 ($111 for the valve, $349 for labor and shop supplies) and turn my car on and start to drive, engine light still on. Shop was closed and gone for the day. Went back 3/8/23 next day - got a call stating they "messed up" "Tech mistakenly replaced the valve when the whole canister needed replacing. Tech is not sure how he missed that" They wanted to charge me $616 for canister, except OEM pricing is $482. ($134 more than what the part costs - btw they get that price for $390)They lie/overcharge on parts. $616 for canister vs actual $482. $111 for purge valve vs actual cost of $65 Lied and said valve was bad and then said it is actually good. Instead of saying "hey we messed up therefore we will take care of this for free" they wanted to scam me out of more money and still have the same incompetent tech work on my car. No thank you!Owner just stood there embarrassed that a woman knew more than they did. Stay away from this place or at least do your homework before you take their word as facts. Do NOT recommend!!
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April 2022 by Denise Hudson
Europa stands above in excellence and superior work. They never disappoint! I am so happy to have technicians and personnel of this caliber. I only hope their technicians are training others to follow in their expertise.
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March 2022 by Mitchell Kelly
Arnt and his team of mechanics at Europa Auto are top-class. I took my BMW there for just a routine tire rotation & balance and alignment check. During that service, they also noticed that my transmission pan was still leaking...something the dealer claimed to have fixed under warranty, but in fact did not. Ultimately, I just had Arnt's team take care of this because quite frankly I lost trust in Fields since they flat out lied to have repaired something they didn't. That was definitely the right call. My car is driving better than ever now. Not only is my drivetrain smoother, the ride is also having impeccably balanced and aligned tires.Make no mistake - Europa IS NOT the cheapest show in town. If you are looking for cheap work on European car, you bought the wrong vehicle and that's your own fault. Skilled labor isn't cheap and cheap labor isn't skilled. You get exactly what you pay for at Europa - skilled mechanics that will treat you and your car with the highest level of respect.Save yourself the headache and hassle of the dealer and just come here instead. You won't regret it.Services: General repairs & maintenance
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July 2021 by Mike Zambito
Knowledgeable, reliable, and courteous. Arnt , Chris and the staff are masters at their craft and we use their services often! Mike @ Russells Paint& Body
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May 2021 by Madelyn Wilson
Very nice place. Honest and I do recommend this business.
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March 2020 by Sam Maswell
I’d like to advise that Chris is awesome he has fixed my older bmw years ago and one of Audi’s and now another BMW 5 that I own he was very helpful the repair was a large ticket amount so he allowed me the time I needed to clear some checks and was not once pushy I recommend Europa highly, my car is running like new and they cleaned the inside for me as well so thx Chris is you see this message.. Sam white 528I love what you have done to my car it’s perfect now
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February 2020 by Mas Mas
I’d like to advise that Chris is awesome he has fixed my older bmw years ago and one of Audi’s and now another BMW 5 that I own he was very helpful the repair was a large ticket amount so he allowed me the time I needed to clear some checks and was not once pushy I recommend Europa highly, my car is running like new and they cleaned the inside for me as well so thx Chris is you see this message.. Sam white 528
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January 2020 by Mitch Alberio
Dropped rental car off here they said we never did...probably shouldnt accept rentals
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November 2019 by Christie Schatz
Very polite and knowledgeable!! Thanks so much!
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September 2019 by Tito R.
CRAZY HIGH PRICES - DISHONEST GARAGE - MISDIAGNOSED PROBLEM - UNPROFESSIONAL - BUYER BEWARE! I decided to give Europa a try since my go to repair shop had recently closed. So I visited this shop for my first time for an A/C problem I had. CRAZY HIGH PRICES: Once they looked over my vehicle's A/C, Chris contacted me via phone and told me my evaporator coils had a leak and quoted me a price of $3738 to fix. The first comment out of my mouth in response was I didn't think it would cost that much! Even though I'm not an auto mechanic something seemed fishy to me right away. So I decided to hold off on having the work done because I didn't have that kind of money to spend at the moment and I figured I'd look into it a little bit more. I asked if they would perform an A/C system recharge to buy me a month or so with cool air to figure it out. He stated the mechanic didn't really want to do that because it's harmful to inhale the A/C chemicals (R-134) that allegedly were leaking out of the evap coils and into the cabin of my vehicle. DISHONEST GARAGE: Eventually I ended up at a different shop just down the road and asked them how much they would charge to do the same job (replace my A/C evaporator coils) and they quoted me a price of $2300 which is $1,438 cheaper! Here's the kicker... after I dropped off my vehicle at the new shop to have the evaporator coils replaced, the new shop decided to do a quick check first to make sure the leak was indeed coming from the evaporator coils and guess what? THERE WAS NO LEAK IN THE A/C EVAPORATOR COILS! MISDIAGNOSED PROBLEM: Instead it ended up being my A/C COMPRESSOR all along and that job only cost me $1347. None of my vehicle's computer codes came up with a leak in my A/C evap coils either! That was the first red flag to the new garage I was at. They were just going off of what I was initially told by Europa, which I reiterated to them. I'm lucky they double checked everything first. In fact the mechanic at the new shop took a video showing me how my A/C compressor was completely trashed and leaking refrigerant all over my engine compartment. It was incredibly obvious! Here's the exact statement on my EUROPA A/C diagnostic test/estimate: "PERFORMED DIAGNOSIS FOUND FREON LOW - EVAC AND RECHARGE - DID LEAK TRACE FOUND EVAPORATOR HAS LARGE LEAK - RECOMMEND TO REPLACE EVAPORATOR". That means EUROPA misdiagnosed my issue all along on purpose! They said they put dye in the A/C and right away could see my A/C evap coils leaking which was a complete lie. They never said anything about my compressor! They planned on tearing my vehicle apart (the entire dash has to come out to replace the evap coils so it's a seriously labor intensive job) and then randomly claim to find my A/C compressor was leaking (where the real problem was located) and charge me another $2k-$3k and blame it on me for continuing to run my A/C after I picked it up from them after the original diagnosis. I would have ended up paying $5500 - $6,000 if I had gone with Europa! UNPROFESSIONAL: In addition I received a receipt from Europa which stated my original problem I had voiced to them with my A/C and the actual charges to check my A/C system and then put in some refrigerant. When it came to an estimate for the A/C evap coils replacement job, there was no line by line/itemized breakdown of the work that they claimed needed to be done? What's more the price I was quoted for the job/repair was located nowhere on the paper work I received. I had to ask Chris to hand write the price quote for the A/C evap coil job on the paper. A professional garage is going to have an itemized breakdown of those specific parts used in addition to labor and misc costs as well as a total. The paper work they gave me had none of those things. BUYER BEWARE: Avoid this shop at all costs!
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August 2019 by Daniel Ledesma
These guys fixed my air bag suspension, dealt with the warranty company direct, got me a great deal on a rental car and kept me up to date on the progress of my vehicle repairs. Stand out job, great communication and really pleasant experience overall.
